AOG Time-Critical Freight Forwarding Pro – $20k Bonus

Offshore Business Processing; Muntinlupa; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

Signing bonus

HMO Day 1

Perks & rewards

Travel opportunities

Recognition

Work-life balance

Learning & growth

Job summary

Offshore Business Processing (OBP) is seeking an experienced AOG/airfreight specialist to manage end-to-end shipments and frontline operations from its Alabang site. You will coordinate with customers, suppliers, and internal teams to resolve issues and ensure on-time delivery.

The role demands 3–4 years in airfreight with international forwarding exposure, strong regulatory knowledge, and leadership. OBP offers 24/7 availability, HMO from day one, a signing bonus, and ongoing learning

Qualifications

• 3-4 years’ experience in airfreight and international forwarding operations.
• Expert knowledge of international air transport regulations including Incoterms, customs rules, and compliance.
• Full mastery of time-critical operations, especially AOG/aerospace shipments.
• Proven managerial and coordination skills to lead and support frontline AOG operations.
• Strong sense of responsibility, rigor, and disciplined decision‑making in issue resolution.
• Business‑level English proficiency (spoken, written, reading); additional languages a plus.
• Excellent written/verbal communication for client escalation management.
• Strong customer service orientation and adherence to procedures, schedules, and safety standards.
• Willingness for 24/7/365 shift-based operations, including holidays.

Responsibilities

• Manage end-to-end AOG shipments, including spot quotations, customer coordination, and shipment processing.
• Monitor shipments proactively, handle deviations, and provide timely updates across client systems.
• Maintain constant communication with all parties involved to ensure visibility.
• Supervise the activity and coordinate with internal teams and external stakeholders.
• Advise customers on restrictions related to weather, geopolitics, and trade compliance.
• Negotiate with suppliers while maintaining operational quality and customer satisfaction.

Skills

Airfreight experience

International freight forwarding

Incoterms

AOG shipments

Leadership

Attention to detail

English proficiency

Customer service

Procedures compliance

Communication

Job description

Offshore Business Processing (OBP) is seeking an experienced AOG/airfreight specialist to manage end-to-end shipments and frontline operations from its Alabang site. You will coordinate with customers, suppliers, and internal teams to resolve issues and ensure on-time delivery.

The role demands 3–4 years in airfreight with international forwarding exposure, strong regulatory knowledge, and leadership. OBP offers 24/7 availability, HMO from day one, a signing bonus, and ongoing learning