Analytics-Driven Warehouse Lead

Shopee Limited; Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Shopee Limited is seeking a Warehouse Operations Manager to strategically lead warehouse functions in Manila. The role emphasizes policy alignment, data-driven recommendations, and end-to-end operations management to meet SLAs and optimize costs.

Candidates should bring strong leadership, analytics, and communication skills, with experience in warehouse systems and KPI reporting, ready to develop staff for future challenges.

Qualifications

• Bachelor's degree required in business, supply chain, industrial engineering or related field.
• 5 years total work experience focusing on warehouse operations or related field.
• Strong analytical skills to assess data and draw actionable conclusions.
• Knowledge of warehousing KPIs and performance metrics.
• Hands-on experience with warehouse management software and related databases.

Responsibilities

• Strategically manage warehouse operations in line with company policies and vision.
• Conduct studies and provide recommendations to management through analytics and market understanding.
• Manage analyses including cost/benefit, cost-optimization, delivery/returns performance, forecasts, and feasibility.
• Oversee inbounding of new inventory, reverse logistics, warehouse inventory, outbound and maintenance operations; ensure SLAs are met.
• Ensure the division is staffed with competent people and prepared for future challenges.
• Initiate, coordinate and enforce optimal operational policies and procedures.
• Adhere to warehousing and handling requirements.
• Produce reports and statistics: warehouse metrics, shrinkage, stock movement, costs.
• Receive feedback and monitor service quality.

Skills

Leadership

Analytical skills

Data analysis

KPIs knowledge

Presentation skills

Communication

Interpersonal skills

Education

Bachelor's Degree in Business Administration or related field

Tools

Warehouse management software

Databases

Job description

Shopee Limited is seeking a Warehouse Operations Manager to strategically lead warehouse functions in Manila. The role emphasizes policy alignment, data-driven recommendations, and end-to-end operations management to meet SLAs and optimize costs.

Candidates should bring strong leadership, analytics, and communication skills, with experience in warehouse systems and KPI reporting, ready to develop staff for future challenges.