Site Lead, Fulfillment Center Operations - Manila

Kalibrr; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Shopee Manila is seeking an experienced Operations Team Lead to manage daily warehousing and order dispatch, monitor SLA, productivity and quality, and lead the store team. You will coordinate with planning, dispatch and transport, and maintain MIS reports on manpower, inventory and costs.

The role requires strong leadership, familiarity with warehouse/retail/dark store operations, excellent coordination and communication in English and Tagalog, basic Excel/WMS skills, and the ability to thrive

Qualifications

• Experience in warehouse/retail/dark store operations.
• Strong leadership and team management skills.
• Ability to work in a fast-paced environment.
• Excellent coordination and English/Tagalog communication.
• Basic computer knowledge (Excel, WMS, Email).

Responsibilities

• Manage daily warehouse operations including inbound, storage, picking, packing and dispatch.
• Ensure SLA adherence, productivity and quality benchmarks.
• Monitor inventory accuracy, cycle counts and shrinkage.
• Lead, train and manage the store team.
• Coordinate with planning, dispatch and transport teams.
• Handle escalations and peak volume operations.
• Maintain MIS reports on manpower, productivity, inventory, and cost.

Skills

Warehouse operations

Leadership

Team management

Coordination

English + Tagalog

Excel

WMS

Inventory control

Tools

Excel

WMS

Job description

Shopee Manila is seeking an experienced Operations Team Lead to manage daily warehousing and order dispatch, monitor SLA, productivity and quality, and lead the store team. You will coordinate with planning, dispatch and transport, and maintain MIS reports on manpower, inventory and costs.

The role requires strong leadership, familiarity with warehouse/retail/dark store operations, excellent coordination and communication in English and Tagalog, basic Excel/WMS skills, and the ability to thrive