AML/KYC Onboarding & Process Analyst

The Western Union Company; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Short-term incentives

Health insurance options

Life insurance

Volunteering activities

Referral program

Job summary

The Western Union Company is seeking a Specialist, Business Analysis within its AML Compliance Operations team in the APAC region. You will analyze business needs, document requirements, and support onboarding activities, ensuring accurate information and risk-aware solutions.

You will work with stakeholders across business and technical teams, perform impact analysis, and contribute to process improvements while maintaining clear documentation and meeting deadlines.

Qualifications

• 1 year of experience in Business Analysis, AML/KYC, Compliance Operations or related area.
• Bachelor's degree in engineering, business administration, finance or related discipline.
• Strong attention to detail with ability to review information for risks or inconsistencies.
• Proficiency in Microsoft Office; Salesforce/Jira advantageous; AS400 advantageous.

Responsibilities

• Support business analysis, processes and change initiatives across APAC.
• Elicit and document requirements for AML Compliance projects.
• Support agent onboarding and AML/KYC activities with accuracy.
• Log, track and report change requests and perform high-level estimations.
• Collaborate with business, IT and partner stakeholders; maintain documentation.

Skills

Attention to detail

Analytical thinking

Problem solving

Communication

Organizational skills

Team collaboration

Education

Bachelor's degree (Engineering)

Bachelor's degree (Business Administration)

Bachelor's degree (Finance)

Equivalent education/experience

Tools

Excel

Word

PowerPoint

Visio

Salesforce

Jira

AS400

Job description

The Western Union Company is seeking a Specialist, Business Analysis within its AML Compliance Operations team in the APAC region. You will analyze business needs, document requirements, and support onboarding activities, ensuring accurate information and risk-aware solutions.

You will work with stakeholders across business and technical teams, perform impact analysis, and contribute to process improvements while maintaining clear documentation and meeting deadlines.