Americas Employee Experience Lead (HR Ops & Onboarding)

RemotePass; Boston; On-site; PHP 558,000 - 892,800; Full time

Job summary

RemotePass is seeking an experienced Employee Experience Specialist to join their team based in Boston, Davao Oriental, Philippines. This role focuses on HR operations, employee support, and onboarding within the Americas. The ideal candidate will have over 4 years of experience in HR support, and excels in cross-border compliance and employee experience management.

As part of a fast-paced, remote team, you will manage queries, onboarding workflows, and documentation while collaborating with various teams to enhance the employee experience.

Qualifications

• 4+ years of experience in HR support or onboarding coordination.
• Familiarity with compliance and documentation in international contexts.
• Excellent written and verbal communication in English.

Responsibilities

• Act as the first point of contact for employee queries related to HR support.
• Support onboarding workflows for new hires in the Americas.
• Manage open tickets ensuring timely responses and accurate prioritization.

Skills

HR support

Onboarding coordination

Employee mobility

Strong communication skills

Organizational skills

Tools

HRIS

Monday.com

Dropbox

Ticketing systems

Job description

RemotePass is seeking an experienced Employee Experience Specialist to join their team based in Boston, Davao Oriental, Philippines. This role focuses on HR operations, employee support, and onboarding within the Americas. The ideal candidate will have over 4 years of experience in HR support, and excels in cross-border compliance and employee experience management.

As part of a fast-paced, remote team, you will manage queries, onboarding workflows, and documentation while collaborating with various teams to enhance the employee experience.