Alorica Marikina - No CC Experience Needed with Tips - Hiring Call Center Agent

JobsAvenuePH; Marikina; In loco; PHP 201.000 - 290.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance Bonus

Employee Recognition Program

Disability Insurance

Health Insurance

Life Insurance

HMO

Employee Discount

Sleeping Quarters

Bereavement Leave

Maternity & Paternity Leave

Parental Leave

Solo Parent Leave

Vacation Leave

Descrizione del lavoro

A leading customer service provider in Marikina is hiring a Call Center Agent. The role involves handling inquiries and providing resolutions to ensure a seamless customer experience. No prior experience is needed as training will be provided. Applicants should be at least 18 years old and willing to work on-site in shifting schedules.

Competenze

• At least 18 years old.
• Willing to work onsite and in shifting schedules.
• No prior call center experience needed – we provide training!
• No prior call center experience required – training will be provided.
• English language, customer service, people skills, and call centre familiarity.

Mansioni

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

Conoscenze

English Language

Customer Service

People Skills

Call Centre

Formazione

High school graduate or senior high school graduate

Descrizione del lavoro

Overview

Alorica Marikina - No CC Experience Needed with Tips - Hiring Call Center Agent

On-site - Marikina No Exp Required Diploma Full-time

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience.

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

Qualifications

• At least 18 years old
• High school graduate (old curriculum) or senior high school graduate
• Willing to work onsite and in shifting schedules
• No prior call center experience needed – we provide training!
• English Language, Customer Service, People Skills, Call Centre

Benefits & Development

• Performance Bonus, Employee Recognition Program
• Disability Insurance, Health Insurance, Life Insurance, HMO
• Employee Discount, Sleeping Quarters
• Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Solo Parent Leave, Vacation Leave

Note

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.