Alorica Non- Voice Representative- Cubao Site/ Onsite process

Lexie; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health & Wellness Insurance

Job Training

Flexible Hours

Job summary

A leading staffing agency in Quezon City seeks individuals for full-time customer service roles. Candidates must possess a High School Diploma or equivalent, and be proficient in English with strong customer service skills. Responsibilities include providing support to clients, resolving issues, and collaborating with team members to ensure high-quality service. The role is onsite and offers opportunities for job training and flexible hours, alongside government-mandated health benefits.

Qualifications

• Ability to manage multiple tasks in a fast-paced environment.
• Team player with a strong work ethic.
• Excellent problem-solving abilities.
• Team player with a strong work ethic.
• Ability to manage multiple tasks in a fast-paced environment.
• Onsite role at Cubao site.

Responsibilities

• Provide exceptional customer service and support to clients.
• Assist customers in resolving inquiries and issues efficiently.
• Collaborate with team members to enhance service delivery.
• Utilize problem-solving skills to address customer concerns effectively.
• Maintain accurate records of customer interactions and transactions.

Skills

Proficient in English language

Strong customer service skills

Excellent problem-solving abilities

Education

High School Diploma or equivalent

Job description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

• Provide exceptional customer service and support to clients via non-voice channels.
• Assist customers in resolving inquiries and issues efficiently.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Utilize problem-solving skills to address customer concerns effectively.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Skills and Competencies: Proficient in English language, strong customer service skills
• Skills and Competencies: Excellent problem-solving abilities
• Qualities and Traits: Team player with a strong work ethic
• Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment
• Working Conditions: Onsite role at Cubao site

Working Location

Lexie Staffing & Business Consulting Company

Government Mandated Benefits

• Insurance Health & Wellness

Professional Development

• Job Training

Work-Life Balance

• Flexible Hours