Customer Support Specialist

The Hird Corp.; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive pay and incentives

HMO coverage

Night differentials

Paid training and career growth

Job summary

A leading customer support firm in Cebu City seeks motivated Customer Service Representatives to manage inquiries and ensure customer satisfaction. Candidates should possess strong communication skills, a willingness to work onsite, and prior customer service experience. Various accounts available include Airline, Retail, and Real Estate. The role promises competitive pay along with incentives and career growth opportunities.

Qualifications

• At least 6 months of experience in customer service or related field.
• Willing to work onsite and adapt to shifting schedules.
• Commitment to high-quality service and customer satisfaction.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Resolve concerns and provide accurate information.
• Maintain high service quality and customer satisfaction.

Skills

Strong communication skills

Customer service skills

Education

College graduate

Highschool (Old Curriculum)

Senior High School graduate

High School graduate (Old Curriculum)

Job description

LOCATION: IT PARK, LAHUG, CEBU CITY (WORK ONSITE)

Start your career or take it to the next level with a dynamic customer support team! We are looking for motivated Customer Service Representatives who are passionate about delivering excellent service and creating positive customer experiences.

Available Accounts:

• AIRLINE (with at least 6 mos of BPO exp.)
• RETAIL
• MEDICAL (Medical Allied Graduate)
• REAL ESTATE (with at least 6 mos of BPO exp.)

What You’ll Do:

• Handle customer inquiries via phone, chat, or email
• Resolve concerns and provide accurate information
• Maintain high service quality and customer satisfaction

What We’re Looking For:

• Strong communication and customer service skills
• Willing to فيما ${603} work onsite and on shifting schedules
• Open to College graduate, 2nd year undergraduate, SHS graduate, Highschool (Old Curriculum)
• At least 6 months of experience

What We Offer:

Competitive pay and incentives

HMO coverage

Night differentials

Paid training and career growth