Air Freight Export Customer Relations Lead

DHL Global Forwarding; Pasay; On-site; PHP 446,000 - 893,000; Full time

Job summary

DHL Global Forwarding Philippines is seeking an Air Freight Export Operations Coordinator to manage end-to-end air freight export activities, ensuring accurate documentation, timely shipment coordination, and compliant billing and collections. The role emphasizes proactive communication with customers and stakeholders to meet service standards.

You will own shipment files, coordinate with customers, brokers, and airport terminal partners, monitor progress, handle claims coordination, and drive

Job description

DHL Global Forwarding Philippines is seeking an Air Freight Export Operations Coordinator to manage end-to-end air freight export activities, ensuring accurate documentation, timely shipment coordination, and compliant billing and collections. The role emphasizes proactive communication with customers and stakeholders to meet service standards.

You will own shipment files, coordinate with customers, brokers, and airport terminal partners, monitor progress, handle claims coordination, and drive