Air Freight Backend Analyst - Entry Level

Deutsche Post; Pasay; On-site; PHP 300,000 - 540,000; Full time

Job summary

Deutsche Post in Pasay, Metro Manila, seeks a backend services professional for the Air freight service line. You will support multiple regions or global operations, ensuring timely, accurate task completion and adherence to SOPs.

The role requires a degree (logistics/management preferred), 0–3 years in BPO or logistics, and strong English communication. ERP exposure and MS Office skills are advantageous for day-to-day operations.

Qualifications

• Bachelor's degree (any). A degree in logistics, management will be an advantage.
• 0–3 years of job experience from BPO or logistics domain - Preferred
• Air Freight experience will be preferred
• Good knowledge in MS Office
• Effective English communication skills, written and verbal
• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
• Good logical reasoning skills
• High level of customer centricity

Responsibilities

• Understand station/ country documentation requirements and ensure tasks follow SOPs.
• Maintain department SLAs and KPIs per delivery guidelines.
• Operate on services according to shifts, countries, or regions.
• Deliver high service quality via timely and accurate completion of services.
• Collaborate with colleagues to share best practices and improve service.
• Flag challenges to supervisor and business partner promptly.
• Coordinate with stakeholders for regular communication and information flow.

Skills

MS Office

English communication

ERP exposure

Logical reasoning

Customer centricity

Education

Bachelor's degree (any)

Job description

Deutsche Post in Pasay, Metro Manila, seeks a backend services professional for the Air freight service line. You will support multiple regions or global operations, ensuring timely, accurate task completion and adherence to SOPs.

The role requires a degree (logistics/management preferred), 0–3 years in BPO or logistics, and strong English communication. ERP exposure and MS Office skills are advantageous for day-to-day operations.