Air Export Logistics Specialist — Time-Critical, 24/7 Ops

Offshore Business Processing; Muntinlupa; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

HMO on Day 1

Signing bonus

Travel opportunities

Rewards and recognition

Work-life balance

Learning opportunities

Job summary

Offshore Business Processing in Alabang seeks an experienced Airfreight Operations Specialist to manage time-critical shipments, especially AOG/aerospace, and support customers to keep operations moving.

You will coordinate end-to-end shipments, monitor progress, negotiate with suppliers, and ensure compliance with international regulations. A 24/7 shift model, HMO on day 1, and signing bonuses welcome dedicated professionals.

Qualifications

• 3-4 years in airfreight with international forwarding operations.
• Expert knowledge of international air transport regulations including Incoterms and customs.
• Experience with time-critical operations, especially AOG/aerospace shipments.
• Proven leadership and coordination skills for frontline AOG operations.
• Strong discipline, attention to detail, and decisive problem solving.
• Business-level English; additional languages is a plus.
• Excellent written and verbal communication for client Escalation.
• Strict adherence to Quality, Hygiene and Safety standards.
• Willingness to work 24/7/365 shift-based operations including holidays; Alabang site.

Responsibilities

• Handle end-to-end AOG shipments, including spot quotations and customer coordination.
• Monitor shipments, manage deviations, and provide timely updates across client systems.
• Maintain constant communication with all parties and manage dispute cases.
• Negotiate with suppliers and ensure SOP compliance.
• Oversee the activity and supervise frontline AOG operations.

Skills

Airfreight ops

AOG shipments

Customer relations

English communication

Leadership

Job description

Offshore Business Processing in Alabang seeks an experienced Airfreight Operations Specialist to manage time-critical shipments, especially AOG/aerospace, and support customers to keep operations moving.

You will coordinate end-to-end shipments, monitor progress, negotiate with suppliers, and ensure compliance with international regulations. A 24/7 shift model, HMO on day 1, and signing bonuses welcome dedicated professionals.