AI-Driven AX & CX Implementation Specialist

Transcom; Pasig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Day 1 HMO

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Retirement Fund

Free Meal & Medicine

Loyalty Incentives

Free Shuttle Service

Job summary

Transcom Pasig is seeking an AX and CX Implementation Specialist to lead the deployment and ongoing success of AX and CX solutions with an AI focus, using a standardized end-to-end framework.

You will work with BA, Implementation and Support teams to ensure operational stability, document projects, and drive scalable digital portfolios while maintaining close collaboration with clients and internal stakeholders in a dynamic, people-centric environment.

Qualifications

• Advanced training in Artificial Intelligence and its practical applications.
• Proven experience in AX and CX solutions and the end-to-end implementation of AX/CX-related tools and platforms.
• Solid background in managing implementation workflows within a digital or IT environment.
• Ability to use English effectively for high-level technical meetings and documentation.

Responsibilities

• Ensure seamless deployment and ongoing success of AX and CX solutions, with a focus on AI.
• Provide rigorous post-implementation support and maintain project documentation.
• Collaborate with BA, Implementation and Support teams to ensure operational stability and scalability.

Skills

AI applications

AX/CX implementation

Implementation workflows

English proficiency

Education

College Graduate

Job description

Transcom Pasig is seeking an AX and CX Implementation Specialist to lead the deployment and ongoing success of AX and CX solutions with an AI focus, using a standardized end-to-end framework.

You will work with BA, Implementation and Support teams to ensure operational stability, document projects, and drive scalable digital portfolios while maintaining close collaboration with clients and internal stakeholders in a dynamic, people-centric environment.