AI-Driven Process Transformation Lead

Hammerjack Pty Ltd; Taguig; On-site; PHP 2,400,000 - 4,200,000; Full time

Job summary

Accenture Philippines, Manila is seeking a Senior Manager (ML6) to lead process transformation and AX Design initiatives, embedding human+AI agent experiences into client engagements. You will coach senior specialists, govern methodology across engagements, and coordinate with technology partners on joint deliverables.

The role requires deep industry expertise, a track record of facilitating executive sessions, and strong leadership to drive design standards and client outcomes in a dynamic

Qualifications

• Minimum 5-12 years of experience in process excellence, process redesign, or management consulting
• Deep industry or function expertise in at least one domain, with the ability to apply it to transformation methodology design
• Demonstrated ability to define and govern team methodology across a portfolio of client engagements
• Experience managing and developing team members in a consulting environment
• Proven track record facilitating client workshops and presenting to senior leadership

Responsibilities

• Embed AI into future state design for clients as well as in ways of working for your full workstream using the appropriate AI tools and creating agents strategically to aid in deliverable creation
• Define the process redesign standard for your industry or function - the method the team uses to assess domain forces, specify future-state processes, integrate AI, and design operating model changes - and govern its application across all engagements in your area
• Determine the client facilitation approach: discovery workshop methodology, recommendation presentation standards, and approval governance
• Define the benchmarking and transformation roadmap methodology the team applies
• Determine how domain expertise and functional playbook methodology are applied consistently across the team's portfolio of engagements
• Manage client stakeholder facilitation activities - discovery workshops, recommendation presentations, and day-to-day relationship management
• Approve final process designs before client delivery
• Manage and develop direct reports coach senior specialists on process redesign, domain application, and senior leadership presentation
• Connect with technology and delivery partners to make sure process design and platform work fit together on joint deliverables
• Define how AX Design is embedded in the team's domain methodology - establishing the standard for how AI agent experiences are specified, reviewed, and validated within process transformation deliverables across all engagements

Education

Bachelor's Degree or equivalent

Job description

Accenture Philippines, Manila is seeking a Senior Manager (ML6) to lead process transformation and AX Design initiatives, embedding human+AI agent experiences into client engagements. You will coach senior specialists, govern methodology across engagements, and coordinate with technology partners on joint deliverables.

The role requires deep industry expertise, a track record of facilitating executive sessions, and strong leadership to drive design standards and client outcomes in a dynamic