AGGREGATOR CHANNEL MANAGER | QSR / FOOD DELIVERY / E-COMMERCE

GA HR Consultancy Inc.; Mandaluyong; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

GA HR Consultancy Inc. is seeking an experienced Aggregator Channel Manager to drive growth and profitability across GrabFood, foodpanda, and other digital delivery platforms in the Philippines.

You will own channel performance, promotions, and partner management, coordinating with Marketing, Operations, Finance, Supply Chain, R&D, and IT to maximize sales and margins. The role requires 3–5 years in food delivery, e-commerce, or QSR, with strong Excel skills and a deep understanding of platform

Qualifications

• Bachelor's degree in Marketing, Business, E-Commerce, Management, or related field.
• 3–5 years of relevant experience in food delivery aggregators, e-commerce, QSR, or digital marketing.
• Hands-on experience with GrabFood, foodpanda, or similar platforms is highly preferred.
• Strong understanding of aggregator platform economics, promotions, commissions, advertising, conversion, and ROI.
• Strong negotiation and stakeholder management skills.

Responsibilities

• Own and monitor sales, orders, transactions, basket size, conversion, profitability, commission impact, and ROI across aggregator platforms.
• Develop and execute growth plans for GrabFood, foodpanda, and future partners.
• Identify opportunities to increase order frequency, customer acquisition, conversion, average basket size, and channel revenue.
• Lead business reviews and performance discussions with aggregator partners.
• Negotiate commercial terms, commissions, media investments, promotional funding, and other partnership opportunities.
• Develop and manage an aggregator promotions and campaign calendar aligned with objectives.
• Design and evaluate discounts, bundles, vouchers, platform-exclusive offers, and other promotions.
• Assess campaign performance and ensure promotions generate incremental sales while protecting margins.
• Partner with Finance to evaluate promotion profitability and ROI.
• Manage advertising investments and placements across aggregator platforms.
• Optimize sponsored listings, search ads, homepage placements, CRM campaigns, and platform media.
• Monitor acquisition costs, conversion, advertising performance, and campaign efficiency.
• Recommend customer targeting and segmentation strategies to improve results.
• Analyze customer behavior, order trends, product mix, campaign results, and platform performance.
• Prepare weekly and monthly channel performance reports.
• Translate data into actionable recommendations for sales growth, profitability, and retention.
• Forecast aggregator sales and identify opportunities or gaps requiring action.
• Work with Operations and R&D to optimize the online menu and product assortment.
• Identify opportunities for bundling, upselling, and platform-exclusive offerings.
• Ensure product descriptions, menu content, and imagery are optimized for conversion.
• Recommend improvements based on product and customer data.
• Serve as the primary business contact for aggregator partners.
• Coordinate initiatives across Marketing, Operations, Finance, Supply Chain, R&D, and IT.
• Address and elevate platform-related operational or commercial issues.
• Ensure effective execution of campaigns and alignment between internal teams and external partners.

Skills

Aggregator platforms

Negotiation

Data analytics

Campaign management

Cross-functional collaboration

Promotions & discounts

Education

Bachelor's Degree in Marketing, Business, E-Commerce, Management, or related field

Tools

Excel

Job description

GA HR Consultancy Inc., the accredited executive search and headhunting partner of a highly recognized Quick Service Restaurant (QSR) brand in the Philippines, is looking for an experienced Aggregator Channel Manager to drive the growth and commercial performance of its food delivery business across GrabFood, foodpanda, and other digital delivery platforms.

This is an ideal opportunity for a commercially driven e-commerce, food delivery, digital commerce, or QSR professional who understands how aggregator platforms work and can translate promotions, advertising, assortment, pricing, and platform partnerships into higher sales, stronger conversion, and sustainable profitability.

The successful candidate will take ownership of aggregator channel performance—from sales and transactions to promotions, media investment, commercial negotiations, menu optimization, analytics, and partner management.

THE ROLE

As AGGREGATOR CHANNEL MANAGER, you will be responsible for growing the company's business across third-party food delivery platforms while ensuring that growth remains commercially sustainable.

You will work closely with GrabFood, foodpanda, and other aggregator partners, as well as internal Marketing, Operations, Finance, Supply Chain, R&D, and IT teams, to develop campaigns, improve platform visibility, optimize the online menu, evaluate performance, and identify opportunities to increase sales and profitability.

Key Responsibilities

Aggregator Channel Growth & Commercial Performance

• Own and monitor sales, orders, transactions, basket size, conversion, profitability, commission impact, and ROI across aggregator platforms.

• Develop and execute growth plans for GrabFood, foodpanda, and future food delivery partners.

• Identify opportunities to increase order frequency, customer acquisition, conversion, average basket size, and overall channel revenue.

• Lead business reviews and performance discussions with aggregator partners.

• Negotiate commercial terms, commission rates, media investments, promotional funding, and other partnership opportunities.

Promotions & Campaign Management

• Develop and manage an aggregator promotions and campaign calendar aligned with commercial and marketing objectives.

• Design and evaluate discounts, bundles, vouchers, platform-exclusive offers, and other promotional mechanics.

• Assess campaign performance and ensure promotions generate incremental sales while protecting margins.

• Partner with Finance to evaluate promotion profitability and ROI.

Digital Media & Platform Visibility

• Manage advertising investments and placements across aggregator platforms.

• Optimize sponsored listings, search ads, homepage placements, CRM campaigns, and other platform media opportunities.

• Monitor acquisition costs, conversion, advertising performance, and campaign efficiency.

• Recommend customer targeting and segmentation strategies to improve results.

Data Analytics & Performance Management

• Analyze customer behavior, order trends, product mix, campaign results, competitive activity, and platform performance.

• Prepare weekly and monthly channel performance reports.

• Translate data into actionable recommendations for sales growth, profitability, and customer retention.

• Forecast aggregator sales and identify opportunities or performance gaps requiring action.

Online Menu & Commercial Optimization

• Work with Operations and R&D to optimize the online menu and product assortment.

• Identify opportunities for bundling, upselling, product positioning, and platform-exclusive offerings.

• Ensure product descriptions, menu content, and imagery are optimized to support conversion.

• Recommend improvements based on product and customer performance data.

Aggregator Partner & Cross-Functional Management

• Serve as the primary business contact for food delivery aggregator partners.

• Coordinate initiatives across Marketing, Operations, Finance, Supply Chain, R&D, and IT.

• Address and elevate platform-related operational or commercial issues.

• Ensure effective execution of campaigns and alignment between internal teams and external partners.

WHO WE ARE LOOKING FOR

Education & Experience

• Bachelor's Degree in Marketing, Business, E-Commerce, Management, or a related field.

• At least 3–5 years of relevant experience in one or more of the following:

  • Food delivery aggregators / delivery platforms

  • E-commerce or digital commerce

  • QSR / restaurant / Food & Beverage

  • Digital or performance marketing

• Hands-on experience managing or working closely with GrabFood, foodpanda, or similar digital marketplace/delivery platforms is highly preferred.

Commercial & Digital Expertise

• Strong understanding of aggregator platform economics, promotions, commissions, advertising, conversion, and ROI.

• Experience developing and evaluating digital promotions, vouchers, bundles, or platform campaigns.

• Ability to interpret sales and customer data and turn insights into commercial actions.

• Experience in performance marketing, e-commerce, digital marketplaces, or online channel management is an advantage.

Analytical & Business Skills

• Strong proficiency in Excel and data analysis.

• Comfortable working with KPIs such as sales, orders, average basket size, conversion, ROI, promotional performance, and profitability.

• Strong commercial judgment with the ability to balance growth, promotional investment, and margin.

• Strong negotiation, communication, and stakeholder management skills.