Negotiable
On-site - Mandaluyong 3-5 Yrs Exp Bachelor Full-time
Job Description
Position Summary
The Aggregator Lead/Aggregator Channel Manager is responsible for driving sales growth, profitability, and brand visibility across all food delivery aggregator platforms, including GrabFood, foodpanda, and other emerging channels. This role will lead platform strategy, campaign planning, commercial negotiations, media optimization, assortment management, and cross-functional execution to maximize online delivery performance while ensuring sustainable profitability.
Key Responsibilities
Platform Growth & Commercial Management
- Own overall sales, transactions, and profitability performance across aggregator channels.
- Develop and execute growth plans for GrabFood, foodpanda, and future delivery partners.
- Monitor platform KPIs including sales, orders, basket size, conversion, commission impact, and ROI.
- Lead quarterly business reviews and performance discussions with aggregator partners.
- Negotiate commercial terms, commission rates, media investments, and funding opportunities.
Promotions & Campaign Management
- Build a comprehensive promotions calendar aligned with marketing and commercial objectives.
- Design and evaluate discount strategies, bundles, vouchers, and platform-exclusive offers.
- Ensure all campaigns deliver incremental growth while protecting margins.
- Work closely with Finance to validate promotion profitability and ROI.
Media & Advertising Optimization
- Manage aggregator advertising budgets and placements.
- Optimize sponsored listings, homepage takeovers, search ads, CRM campaigns, and platform media opportunities.
- Analyze customer acquisition costs, conversion rates, and ad performance to improve efficiency.
- Recommend audience segmentation and targeting strategies.
Data Analytics & Reporting
- Generate weekly and monthly performance reports.
- Analyze customer behavior, order trends, product mix, and competitive activity.
- Provide actionable insights to improve sales, profitability, and customer retention.
- Forecast sales performance and recommend growth initiatives.
Menu Optimization
- Partner with Operations and R&D team to optimize online menu assortment.
- Recommend bundles, upselling opportunities, and product positioning.
- Identify gaps and opportunities for new products and platform-exclusive offerings.
- Ensure menu content, product descriptions, and imagery are optimized for conversion.
Stakeholder Management
- Serve as the primary point of contact for aggregator partners.
- Coordinate with Marketing, Operations, Finance, Supply Chain, and IT teams to execute initiatives.
- Escalate and resolve platform-related operational issues.
- Ensure alignment of business goals across internal and external stakeholders.
Qualifications
- Bachelor's degree in Marketing, Business, E-commerce, Management, or related field.
- 3-5 years of experience in e-commerce, food delivery aggregators, QSR, or digital marketing.
- Strong understanding of GrabFood, foodpanda, and online food delivery ecosystem.
- Experience in performance marketing or digital commerce preferred.
- Advanced proficiency in Excel and data analysis.
- Strong negotiation and stakeholder management skills.
- Results-driven with strong commercial acumen.
Job Type: Permanent
Ability to commute/relocate:
- Mandaluyong: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- in social media preferrably in food industry: 3 years (Required)
Working Location
The Portal, Greenfield District, Mayflower St, Mandaluyong City, 1800 Metro Manila, Philippines