After Sales Customer Service Representative

Miranda HR; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Life Insurance

Holiday gifts

Incentives

Job Training

Job summary

Miranda HR in Quezon City is seeking a customer service associate suitable for fresh graduates. This on-site role handles post-purchase inquiries, provides product information, and focuses on resolving issues promptly.

You will coordinate with other departments, maintain logs of interactions, and follow up to ensure customer satisfaction. Requirements include a high school diploma, fresh graduate or up to 2 years experience, strong communication and problem-solving skills, and a

Qualifications

• High School diploma or equivalent.
• Fresh graduate or up to 2 years experience.
• Strong communication skills.
• Problem-solving abilities.
• Customer-oriented attitude.
• Ability to work in a team environment.

Responsibilities

• Assist customers with inquiries post-purchase and provide product information.
• Resolve customer complaints and issues in a timely manner.
• Coordinate with other departments to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure their needs are met.

Skills

Strong communication

Problem-solving

Education

High School diploma or equivalent

Job description

On-site - Quezon City Fresh Graduate/Student High/Senior High School Full-time

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Assist customers with inquiries post-purchase and provide product information.
• Resolve customer complaints and issues in a timely manner.
• Coordinate with other departments to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure their needs are met.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Fresh Graduate or up to 2 years experience
• Skills and Competencies: Strong communication skills
• Skills and Competencies: Problem-solving abilities
• Qualities and Traits: Customer-oriented attitude
• Qualities and Traits: Ability to work in a team environment