After Sales Customer Service Representative

JOMARIE LIASON; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company is seeking an After-Sales Customer Service Representative in Cebu City to assist customers post-sale and ensure satisfaction with products and services. The role demands strong communication and problem-solving skills, with proven experience in sales or customer service being a necessity.

Qualifications

• Proven experience in sales and/or customer service.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Problem-solving skills with a focus on customer satisfaction.

Responsibilities

• Assist customers after the sale is completed.
• Provide support and resolve issues.
• Ensure customer satisfaction with products and services.

Skills

Sales experience

Customer service skills

Communication skills

Problem-solving skills

Interpersonal skills

Tools

CRM software

Job description

Overview

for pooling

The After-Sales Customer Service Representative is responsible for assisting customers after the sale is completed. Their role focuses on providing support, resolving issues, and ensuring customer satisfaction with products and services. This position requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering high-quality service.

Responsibilities

• Proven experience in sales and/or customer service.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Problem-solving skills with a focus on customer satisfaction.
• Proficiency in CRM software is a plus.

Qualifications

• Proven experience in sales and/or customer service.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Problem-solving skills with a focus on customer satisfaction.
• Proficiency in CRM software is a plus.