Administrative Support Specialist — Data & Customer Care

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 201,000 - 357,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an on-site administrator with strong data entry and customer service skills in Taguig, Philippines. The role involves updating project data, document handling, and coordinating with customers, clients and engineers to resolve requests.

The position requires attention to detail, adaptability to changing processes, and the ability to work in a fast-paced environment while maintaining SOPs and quality standards.

Qualifications

• Strong data entry and administrative support required.
• Excellent attention to detail and organizational abilities.
• Ability to work accurately in a fast-paced, process-driven environment.
• Strong communication and stakeholder management skills.
• Flexible and adaptable to changing processes and business requirements.
• Problem-solving skills with ability to identify issues and contribute to resolutions.

Responsibilities

• Review project data and input, update, and maintain project details per SOPs.
• Document review, collation, distribution and filing per policies.
• Handle queries from customers, clients and engineers related to requests.
• Liaise with internal and external groups via email and phone.
• Assist and support stakeholders in troubleshooting workflow issues.
• Provide recommendations for continuous improvement.

Skills

Data entry

Attention to detail

Organizational skills

Communication

Adaptability

Problem solving

Job description

Jones Lang LaSalle Incorporated is seeking an on-site administrator with strong data entry and customer service skills in Taguig, Philippines. The role involves updating project data, document handling, and coordinating with customers, clients and engineers to resolve requests.

The position requires attention to detail, adaptability to changing processes, and the ability to work in a fast-paced environment while maintaining SOPs and quality standards.