Administrative Support & Data Entry Specialist

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 279,000 - 424,000; Full time

Job summary

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) is seeking a detail-oriented administrative support specialist to perform customer service and system-driven tasks on-site in Taguig, Philippines.

You will review project data, input and maintain records, and liaise with clients and engineers to resolve requests in a timely manner. The role emphasizes accurate data entry, strong organizational skills, and effective communication within a fast-paced environment, with opportunities to contribute

Qualifications

• Strong data entry and administrative support skills.
• Excellent attention to detail and organizational abilities.
• Ability to work accurately in a fast-paced, process-driven environment.
• Strong communication and stakeholder management skills.
• Flexible and adaptable to changing processes and business requirements.
• Problem-solving skills with the ability to identify issues and contribute to effective resolutions.

Responsibilities

• This role is a mixture of customer service and administrative, system-driven tasks.
• Review project data and accurately input, update, and maintain project details within the system in accordance with established Standard Operating Procedures (SOPs).
• Actively contribute to business success by maintaining expected performance standards.
• Responsible for effectively using the system and ensuring timely and efficient completion of requests in accordance with the customers' requirements.
• Document review, including collation, distribution and filing according to policies and procedures.
• Handle queries from customers, clients and engineers related to outstanding and ongoing requests.
• Liaise with different internal and external groups through e-mail and phone calls.
• Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests.
• Maintain a collaborative relationship within the team.
• Provide recommendations for continuous improvement.

Skills

Data entry

Administrative support

Attention to detail

Fast-paced environment

Communication

Stakeholder management

Problem-solving

Job description

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) is seeking a detail-oriented administrative support specialist to perform customer service and system-driven tasks on-site in Taguig, Philippines.

You will review project data, input and maintain records, and liaise with clients and engineers to resolve requests in a timely manner. The role emphasizes accurate data entry, strong organizational skills, and effective communication within a fast-paced environment, with opportunities to contribute