Admin Support

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI); Pateros; On-site; PHP 279,000 - 424,000; Full time

Job summary

Jones Lang LaSalle SSC (Philippines), Inc. (JLLSPI) is seeking a detail-oriented administrative support specialist to perform customer service and system-driven tasks on-site in Taguig, Philippines.

You will review project data, input and maintain records, and liaise with clients and engineers to resolve requests in a timely manner. The role emphasizes accurate data entry, strong organizational skills, and effective communication within a fast-paced environment, with opportunities to contribute

Qualifications

• Strong data entry and administrative support skills.
• Excellent attention to detail and organizational abilities.
• Ability to work accurately in a fast-paced, process-driven environment.
• Strong communication and stakeholder management skills.
• Flexible and adaptable to changing processes and business requirements.
• Problem-solving skills with the ability to identify issues and contribute to effective resolutions.

Responsibilities

• This role is a mixture of customer service and administrative, system-driven tasks.
• Review project data and accurately input, update, and maintain project details within the system in accordance with established Standard Operating Procedures (SOPs).
• Actively contribute to business success by maintaining expected performance standards.
• Responsible for effectively using the system and ensuring timely and efficient completion of requests in accordance with the customers' requirements.
• Document review, including collation, distribution and filing according to policies and procedures.
• Handle queries from customers, clients and engineers related to outstanding and ongoing requests.
• Liaise with different internal and external groups through e-mail and phone calls.
• Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests.
• Maintain a collaborative relationship within the team.
• Provide recommendations for continuous improvement.

Skills

Data entry

Administrative support

Attention to detail

Fast-paced environment

Communication

Stakeholder management

Problem-solving

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Duties and Responsibilities:

• This role is a mixture of customer service and administrative, system-driven tasks.
• Review project data and accurately input, update, and maintain project details within the system in accordance with established Standard Operating Procedures (SOPs).
• Actively contribute to business success by maintaining expected performance standards.
• Responsible for effectively using the system and ensuring timely and efficient completion of requests in accordance with the customers' requirements.
• Document review, including collation, distribution and filing according to policies and procedures.
• Handle queries from customers, clients and engineers related to outstanding and ongoing requests.
• Liaise with different internal and external groups through e-mail and phone calls.
• Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests.
• Maintain a collaborative relationship within the team.
• Provide recommendations for continuous improvement.

Skills and Competencies

• Strong data entry and administrative support skills.
• Excellent attention to detail and organizational abilities.
• Ability to work accurately in a fast-paced, process-driven environment.
• Strong communication and stakeholder management skills.
• Flexible and adaptable to changing processes and business requirements.
• Problem-solving skills with the ability to identify issues and contribute to effective resolutions.

Location:

On-site –Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ••••@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.