Administrative Specialist/Assistant

TeleEye Philippines Inc; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Medical Reimbursement

Government Mandated Benefits

Professional Development

Job Training

Job summary

A technology solutions provider is seeking candidates for a customer support role in Quezon City. This full-time position is suitable for fresh graduates, requiring strong communication skills and computer literacy. Responsibilities include assisting customers via phone and email, scheduling technicians, and ensuring compliance with company standards. Join us in a supportive environment where you can grow professionally.

Qualifications

• Excellent communication skills and able to interact effectively with customers.
• Relevant education background in Management, Computer Science, or IT.
• Computer literacy in MS Word and Excel is essential.

Responsibilities

• Assist and resolve customer concerns via phone and email.
• Schedule and monitor work of field technicians.
• Ensure client expectations for installation and repair are met.
• Ensure that clients' expectations regarding installation, repair and maintenance are met to their satisfaction
• Provide administrative support to customers in technical matters
• Troubleshoot and assist clients in resolving basic technical problems
• Perform proper documentation and reporting of work accomplishment
• Prepare and ensure details in billings and invoices are correct
• Ensure compliance with company standards, rules and regulations

Skills

Excellent communication and interpersonal skills

Computer Literate in MS Word and Excel

Education

Graduate of Management or any related courses

Computer Science, IT or any related computer technology courses

Tools

MS Word

MS Excel

Job description

Overview

On-site - Quezon City | No Experience Required | Bachelor | Full-time

Benefits

• Medical Reimbursement
• Government Mandated Benefits
• Professional Development
• Job Training

Responsibilities

• Assist and resolve customer concerns via phone, email, and other media regarding products and services
• Schedule and monitor work of field technicians
• Facilitate in-house repair of equipment when needed
• Ensure that clients\' expectations regarding installation, repair and maintenance are met to their satisfaction
• Provide administrative support to customers in technical matters
• Troubleshoot and assist clients in resolving basic technical problems
• Perform proper documentation and reporting of work accomplishment
• Prepare and ensure details in billings and invoices are correct
• Ensure compliance with company standards, rules and regulations

Qualifications

• Graduate of Management or any related courses, Computer Science, IT or any related computer technology courses
• Excellent communication and interpersonal skills
• Computer Literate in MS Word and Excel
• Related work experience is an advantage
• Entry levels and fresh graduates are welcome to apply
• Willing to work in Tomas Morato, Quezon City

Working Location

Location specifics: Tomas Morato, Quezon City

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