Sales Technical Support

Metacom Careers; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers in Quezon City is seeking an on-site Technical Support and Sales Support Associate with no prior experience required. The role focuses on assisting customers with product features and collaborating with the sales team to provide suitable solutions.

You will assist in preparing and delivering technical presentations, conduct product training for clients, and document interactions for improvement.

Qualifications

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology.
• Experience Level: 0–2 years of experience in a technical support or sales support role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic technical knowledge of company products.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Qualities and Traits: Ability to work collaboratively in a team environment.

Responsibilities

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Skills

Communication

Interpersonal skills

Team collaboration

Basic product knowledge

Education

Bachelor’s degree

Relevant fields: Business, Engineering, IT

Job description

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Description

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology.
• Experience Level: 0–2 years of experience in a technical support or sales support role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic technical knowledge of company products.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Qualities and Traits: Ability to work collaboratively in a team environment.

Working Location

G/F South tower, Three Cyberpod Centris Edsa, J2RR+H6W, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines