On-site - Manila No Exp Required Bachelor Full-time
Job Description
Employee Recognition and Rewards
Government Mandated Benefits
Insurance Health & Wellness
Life Insurance, HMO
Others
Office Parties
Professional Development
Job Training
The Admin Associate provides administrative, coordination, and monitoring support to the Managing Director and the business unit. The role ensures that instructions are properly followed, reports are monitored, records are secured, and coordination across departments is efficient. The Admin Associate supports process documentation, onboarding, system access, compliance, and client communication.
PRIMARY DUTIES AND RESPONSIBILITIES
Administrative & Executive Support
- Assist the Managing Director in organizing, monitoring, and coordinating assigned administrative tasks.
- Ensure that instructions and directives from the Managing Director are properly communicated and followed up with concerned departments.
- Monitor reports and consolidate concerns for proper escalation to the Managing Director.
- Serve as a coordinator between department employees and the Managing Director.
- Assist during department meetings by preparing documents, recording minutes, and monitoring action items.
- Support tasks delegated by the Managing Director and provide regular status updates.
Business Process Support
- Assist in drafting, documenting, and updating policies and procedures to improve organization and internal control of the business unit.
- Creating and maintaining forms
- Assisting in digitization of manual processes
- Coordinate with the Business Process team to support improvements within the business unit.
- Assist in setting up and maintaining GDrive reports and folders for the business unit.
Onboarding Support
- Assist the Human Resources Department in onboarding new employees assigned to the business unit.
- Provide GDrive access and orientation on file structure and reporting requirements.
System Access Coordination
- Assist in coordinating system access requests for business unit employees based on approved roles and responsibilities.
- Maintain records of system access granted to employees.
Data Security & Records Management
- Manage and maintain the business unit’s GDrive, ensuring files are accurate, updated, and properly organized.
- Conduct regular (weekly) checks to ensure files are secured and access permissions are properly controlled.
- Ensure all reports and documents are properly filed in the designated data room.
- Ensuring access is limited to authorized personnel
- Keeping documents properly labeled, secured, and organized
- Safekeep important documents and assist in monitoring sensitive records and items.
Compliance & Reporting
- Monitor timely submission of required reports from departments.
- Review reports for completeness and compliance with company policies and procedures prior to submission.
- Prepare and submit a weekly administrative report to the Managing Director.
Client Communication
- Receive and coordinate client concerns.
- Resolve concerns within scope or escalate to the appropriate person within 24 hours.
- Ensure proper documentation and follow-up of all client-related concerns.
Working Location
If the position requires you to work overseas, please be vigilant and beware of fraud.
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- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
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