Administrative Specialist/Assistant

Atheneum International; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

Atheneum International in Cebu City is seeking an individual to assist clients with visa applications and ensure compliance with regulations. Responsibilities include reviewing documents, coordinating with embassies, and maintaining client records. The ideal candidate has excellent communication skills, proficiency in Microsoft Office, and a background in customer service or administrative work. Flexibility to work weekends may be required.

Qualifications

• High school graduate or bachelor’s degree in Business Administration or related field (preferred).
• Experience in visa processing, customer service, or administrative work is an advantage.
• Strong organizational and multitasking skills.

Responsibilities

• Assist clients in preparing and submitting visa applications.
• Review and verify documents for completeness and accuracy.
• Coordinate with embassies and consulates for visa processing.

Skills

Organizational skills

Multitasking

Attention to detail

Communication skills

Interpersonal skills

Microsoft Office proficiency

Education

High school graduate or bachelor’s degree in Business Administration

Job description

Responsibilities

• Assist clients in preparing and submitting visa applications
• Review and verify documents for completeness and accuracy
• Coordinate with embassies, consulates, and government agencies for visa processing
• Maintain and update records of applications, payments, and client information
• Handle customer inquiries via phone, email, or in person
• Schedule appointments and follow up on application status
• Ensure compliance with visa regulations and company policies
• Prepare reports and assist in administrative tasks such as filing and data entry
• Process payments and issue receipts when necessary
• Provide support to other departments as needed

Qualifications

• High school graduate or bachelor’s degree in Business Administration or a related field (preferred)
• Experience in visa processing, customer service, or administrative work is an advantage
• Strong organizational and multitasking skills
• Attention to detail and accuracy in handling documents
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to handle confidential information with discretion
• Willingness to work flexible hours, including weekends if needed