Liaison Officer

Philscan Travel and Tours, Inc.; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Philscan Travel and Tours, Inc. is seeking a Visa Processing Coordinator in Makati to manage end-to-end visa applications for employees and clients, ensuring regulatory compliance and timely submission.

You will verify documents, assist applicants, liaise with embassies, schedule appointments, and coordinate with the Documentation Officer and Team Lead to deliver seamless visa services. Strong attention to detail and communication are essential.

Qualifications

• College or university degree holder in any relevant course.
• Advanced knowledge on embassy visa application filing.
• Relevant work experience from a reputable travel company.
• Pleasing personality.
• Good in verbal communication skills.
• Well-developed organizational skills.
• Ability to work independently and as part of a team.
• High level of attention to detail.
• Driving skills with a valid driver’s license.
• Computer literate.

Responsibilities

• Coordinating and facilitating visa processing for employees, clients, and other stakeholders.
• Assist, support in-house documentation officer in visa application preparation.
• Check accuracy and completeness of documents.
• Submit/release visa applications to/from embassies or visa centers.
• Provide assistance to visa applicants during personal appearances.
• Ensure smooth visa application submission and release.
• Help with embassy appointment setting or online form completion.
• Escalate embassy updates or changes to in-house team.
• Work closely with Documentation Officer and Team Lead in delivering service.
• Other tasks relevant to end-to-end documentation servicing.

Skills

Embassy filing knowledge

Verbal communication

Organizational skills

Attention to detail

Teamwork

Education

College degree

Tools

Microsoft Office

Job description

This role involves coordinating and facilitating visa processing for employees, clients, and other stakeholders, ensuring compliance with relevant regulations and maintaining up-to-date knowledge of visa and immigration policies.

• Assists, supports in-house documentation officer in the visa application preparation

• Checks accuracy and completeness of documents

• Submits/releases visa applications to/from embassies or visa centers

• Gives assistance to visa applicants during personal appearance

• Ensures smooth visa application submission and release

• Helps in the embassy appointment setting, and or online application form completion

• Escalates embassy updates or changes to in-house team

• Works closely with Documentation Officer and Team Lead in the delivery of service

• Other tasks relevant to the end-to-end documentation servicing
  

JOB QUALIFICATIONS:

• College or university degree holder of any relevant course

• Advance knowledge on embassy visa application filing

• With relevant work experience from a reputable travel company

• Pleasing personality

• Good in verbal communication skills

• Well-developed organizational skills

• Ability to work independently and as part of the team

• High level of attention to detail

• Driving skills with a valid driver’s license

• Computer Literate