Administrative Operations Specialist

Sutherland; Pasig; On-site; PHP 357,000 - 569,000; Full time

Job summary

Sutherland is seeking an organized and reliable Admin Specialist to join our team in Pasig. You will handle essential housekeeping, transportation, accommodation, procurement, inventory, IT ticketing, and meeting room logistics to support internal and external clients.

Responsibilities include ensuring SOP compliance, maintaining trackers, filing, and performing clerical duties. Experience with Google Apps and strong communication are preferred, with willingness to work shifting hours as

Qualifications

• College Degree of any related field.
• At least 1 year relevant experience.
• Demonstrate ability to use Google Apps: Docs, Sheets, Slides, Drive, Gmail, etc.
• Can work in shifting schedules and extended hours, if needed.
• Require very minimal supervision to complete assigned tasks.
• Above average written and oral communication skills.
• Ability to maintain a high degree of confidentiality and professionalism is critical.
• Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential.

Responsibilities

• Handle the management of housekeeping, transportation, accommodation – hotel and staff house, cafeteria concessionaires, requisitions for purchasing, supplies inventory, mobile phones, asset management, meeting room reservation, and BCP logistics.
• Ensure compliance to standard procedures and policies in the delivery of services to internal and external clients; support Health and Safety standards; maintain trackers and proper filing; undertake other clerical work as needed.
• Attend to Altiris iSmart Ticketing system tickets; close tickets within SLA; monitor queue to avoid aging; provide status updates to requesters.
• Internal clients: facilitate team building activities, requisition purchasing in PeopleSoft, receive deliveries for program incentives, distribute goods/services, handle printing, room reservations, transportation, client visits logistics; manage telephone coverage.
• External clients: coordinate with vendors for PO’d goods/services and payment status; coordinate with lessors for staff houses; coordinate with concessionaires with Cafeteria Committee on pantry management.

Skills

Organizational skills

Communication skills

Confidentiality

Teamwork

Education

College degree (related field)

Tools

Google Apps (Docs/Sheets/Slides/Drive/Gmail)

Job description

Sutherland is seeking an organized and reliable Admin Specialist to join our team in Pasig. You will handle essential housekeeping, transportation, accommodation, procurement, inventory, IT ticketing, and meeting room logistics to support internal and external clients.

Responsibilities include ensuring SOP compliance, maintaining trackers, filing, and performing clerical duties. Experience with Google Apps and strong communication are preferred, with willingness to work shifting hours as