Admin & Operations Specialist

Sutherland; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Job summary

Sutherland is seeking an organized Admin Specialist to join our team in Manila. The role focuses on delivering structured administrative support, SOP compliance, and effective internal/external client servicing.

You will handle logistics, requisitions, and facility management while using Google Apps to keep information accurate and accessible. The position requires near-term availability for shifting schedules and a high level of professionalism.

Qualifications

• College degree or related course required.
• At least 1 year relevant experience.
• Proficient in Google Apps: Docs, Sheets, Slides, Drive, Gmail.
• Ability to work in shifting schedules and extended hours.
• Requires minimal supervision to complete tasks.
• Excellent written and oral communication skills.
• Maintains confidentiality and professionalism.
• Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities.

Responsibilities

• Handle administrative tasks including transportation, accommodation (provincial sites) and staff housing, requisitions for purchasing, mobile phones, asset management, meeting room reservations, and facility logistics.
• Ensure compliance with SOPs and policies and support health and safety standards; maintain trackers and proper filing; undertake related clerical work.
• Attend to iSmart Ticketing System tickets and close them within SLA; monitor queues and provide status updates to requesters.
• Coordinate with internal and external clients to facilitate team building activities and requisitions for purchasing in PeopleSoft.
• Coordinate with vendors for delivery of PO'd goods and services, and with lessors/concessionaires regarding staff housing and pantry management.
• Provide training and development support as needed; manage client requests for printing, transportation services, and other program needs.

Skills

Communication

Confidentiality

Professionalism

Work ethic

Leadership/Coaching

Team building

Customer service

Education

College degree

Tools

Google Apps

Job description

Sutherland is seeking an organized Admin Specialist to join our team in Manila. The role focuses on delivering structured administrative support, SOP compliance, and effective internal/external client servicing.

You will handle logistics, requisitions, and facility management while using Google Apps to keep information accurate and accessible. The position requires near-term availability for shifting schedules and a high level of professionalism.