Administrative Generalist: Office Operations & Compliance

AIA; Makati; On-site; PHP 335,000 - 558,000; Full time

Job summary

AIA Philippines is seeking an Administrative Generalist to support office operations and enable teams to deliver exceptional service in a collaborative environment. This role requires proactive, detail-oriented individuals who uphold excellence and customer care.

The Administrator will support regulatory compliance, office administration, meeting and event coordination, cross-department assistance, and confidentiality.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.
• 1–2 years in administrative or office support roles, preferably in a corporate setting.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Customer-focused mindset, integrity, and adaptability.
• Ability to work collaboratively and maintain professionalism under pressure.

Responsibilities

• Secure business permits, building permits, pest control, sanitary, water and other mandated building permits.
• Manage office supplies, raise PR/PO, and coordinate with vendors to ensure operational efficiency.
• Assist in sourcing vendors and vendors’ accreditation.
• Manage day-to-day administrative tasks, including document preparation, filing, and data entry.
• Organize and schedule meetings, trainings, travel arrangements, and company events.
• Prepare agendas, take minutes, and ensure timely follow-up on action items.
• Provide administrative support to HR, Finance, and Operations teams; assist onboarding/offboarding.
• Ensure adherence to AIA’s policies and maintain confidentiality of sensitive information; perform other duties as assigned.

Skills

Strong organizational skills

Excellent communication

Interpersonal skills

Ability to work collaboratively

Adaptability

Education

Bachelor’s degree in Business Administration/Management

Tools

MS Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

AIA Philippines is seeking an Administrative Generalist to support office operations and enable teams to deliver exceptional service in a collaborative environment. This role requires proactive, detail-oriented individuals who uphold excellence and customer care.

The Administrator will support regulatory compliance, office administration, meeting and event coordination, cross-department assistance, and confidentiality.