General Administration Analyst

AIA; Manila; On-site; PHP 391,000 - 558,000; Full time

Job summary

AIA in the Philippines is seeking an Administrative Generalist to support smooth office operations and enable teams to deliver exceptional service. This role requires a proactive, detail-oriented individual who thrives in a collaborative environment and aligns with AIA’s commitment to excellence and customer care.

Responsibilities include securing permits, managing office supplies, coordinating with vendors, organizing meetings and events, and providing support to HR, Finance, and Operations.

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.

Responsibilities

• Secure regulatory compliance by obtaining business permits, building permits, pest control, sanitary, water and other mandated permits.

Skills

Organizational skills

Excellent communication

Interpersonal skills

Collaboration

Education

Bachelor’s degree in Business Administration, Management, or related field

Tools

MS Office Suite

Job description

Start building a career with purpose. At AIA, your perspective, curiosity and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will learn through meaningful work, collaborate with experienced colleagues and build practical skills as you turn fresh ideas into positive outcomes and a more sustainable future for our customers and communities. Join us to explore new possibilities, grow through real experiences and start making an impact across Asia.

About the Role

The Administrative Generalist plays a key role in supporting smooth office operations and enabling teams to deliver exceptional service. This position requires a proactive, detail-oriented individual who thrives in a collaborative environment and demonstrates AIA’s commitment to excellence and customer care.

Roles & Responsibilities

• Regulatory Compliance: Secure business permits, building permits, pest control, sanitary, water and other mandated building permits.
• Office Administration: Manage office supplies, raise PR/PO, and coordinate with vendors to ensure operational efficiency; Assist in sourcing vendors and vendors’ accreditation; Manage day-to-day administrative tasks, including document preparation, filing, and data entry.
• Meeting & Event Support: Organize and schedule meetings, trainings, travel arrangements, and company events; Prepare agendas, take minutes, and ensure timely follow-up on action items.
• Cross-Department Assistance: Provide administrative support to HR, Finance, and Operations teams; Assist with onboarding/offboarding processes and employee engagement activities.
• Compliance & Confidentiality: Ensure adherence to AIA’s policies and maintain confidentiality of sensitive information; Performs other responsibilities and duties as assigned by Manager periodically.

Minimum Job Requirement

• Bachelor’s degree in Business Administration, Management, or related field.
• 1–2 years in administrative or office support roles, preferably in a corporate setting.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Customer-focused mindset, integrity, and adaptability.
• Ability to work collaboratively and maintain professionalism under pressure.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

"Better" starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like.

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