Administrative Generalist

AIA Digital+ Philippines; Makati; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO with dependents

15 days VL and 15 days SL

Guaranteed 14th-month pay

Performance incentive

Group life insurance

Additional benefits discussed

Job summary

AIA Digital+ Philippines is seeking an Administrative Generalist to support office operations and cross‑department activities in a fast paced environment.

You will manage schedules, vendor coordination, and document processing to help teams deliver excellent service. The role requires a degree in business administration and 1–2 years in admin support, with strong MS Office proficiency and superb organizational skills.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 1–2 years in administrative or office support roles.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Secure business permits and coordinate with vendors for compliance and office needs.
• Manage office supplies, raise PR/PO, and coordinate with vendors for efficiency.
• Organize meetings, trainings, travel arrangements, and company events; take minutes and follow up on actions.
• Provide administrative support to HR, Finance, and Operations; assist onboarding/offboarding.

Skills

MS Office

Organizational skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in Business Administration

Tools

None

Job description

The Administrative Generalist plays a key role in supporting smooth office operations and enabling teams to deliver exceptional service. This position requires a proactive, detail-oriented individual who thrives in a collaborative environment and demonstrates AIA’s commitment to excellence and customer care.

Roles and Responsibilities:

Responsibilities include, but are not limited to, the following:

Regulatory Compliance

• Secure business permits, building permits, pest control, sanitary, water and other mandated building permits.

Office Administration:

• Manage office supplies, raise PR/PO, and coordinate with vendors to ensure operational efficiency;
• Assist in sourcing vendors and vendors’ accreditation;
• Manage day-to-day administrative tasks, including document preparation, filing, and data entry.

Meeting & Event Support:

• Organize and schedule meetings, trainings, travel arrangements, and company events;
• Prepare agendas, take minutes, and ensure timely follow-up on action items.

Cross-Department Assistance:

• Provide administrative support to HR, Finance, and Operations teams;
• Assist with onboarding/offboarding processes and employee engagement activities.

Compliance & Confidentiality:

• Ensure adherence to AIA’s policies and maintain confidentiality of sensitive information;
• Performs other responsibilities and duties periodically.

Minimum Job Requirements:

Education: Bachelor’s degree in Business Administration, Management, or related field.

Experience: 1–2 years in administrative or office support roles, preferably in a corporate setting.

Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Attributes:

• Customer-focused mindset, integrity, and adaptability.
• Ability to work collaboratively and maintain professionalism under pressure.

Be part of AIA Philippines's Technology Hub, the AIA Digital+ Philippines.

We are a brand that captures AIA’s Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA’s transformation and secure our position as the technology leader in the insurance industry.

At AIA and AIA Digital+, we strive to attract,developandretaina workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.

Benefits

• HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)
• 15 days VL and 15 days SL (Pro-rated for mid-year hire)
• Guaranteed 14th-month pay
• Annual Targeted Incentive (Performance Bonus)
• Group Life Insurance
• Protection benefits, and a lot more w/c will be discussed during the job offer stage

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#HealthierLongerBetterLives#EqualOpportunities