Administrative Front Desk Specialist (Mandarin Speaker)

DL Public Relations; Pasay; On-site; PHP 1,043,000 - 1,252,000; Full time

Job summary

DL Public Relations is seeking an Administrative Front Desk Specialist in Pasay City. The role requires handling the reception, coordinating inquiries, and supporting various administrative tasks in a professional multi-laceted environment.

Ideal candidates will be fluent in Chinese, Filipino, and English, with 1–2 years of front desk or administrative experience and proficiency in MS Office. Join our team to ensure smooth daily operations and guest relations.

Qualifications

• Bachelor’s degree in Administration, Hospitality Management, Business Administration, Secretarial Studies, or related field preferred.
• 1–2 years of experience in administrative, reception, front desk, or customer service roles.
• Proficient in Chinese, Filipino, and English, both verbal and written.
• Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.

Responsibilities

• Manage the company’s front desk and welcome visitors in a professional and courteous manner.
• Answer, screen, and transfer phone calls; take messages and ensure timely follow-up.
• Respond to and coordinate inquiries received and other communication channels.
• Maintain the cleanliness, organization, and professional appearance of the reception and common areas.
• Handle incoming documents, bills, courier deliveries, and visitor registration.
• Assist with meeting arrangements, meeting room bookings, and preparation of meeting materials.
• Manage office supplies and fixed assets, including receiving, organizing, and distributing items.
• Coordinate daily transportation or vehicle arrangements as needed.
• Assist in organizing company events, activities, and training sessions.
• Coordinate with different departments on administrative matters.
• Assist with office safety, facilities, and general workplace maintenance.
• Perform other administrative and ad hoc duties assigned by management.

Skills

Communication skills

Multilingual communication

Organizational skills

Team player

Professional appearance

Customer service oriented

Education

Bachelor’s degree in Administration or related field

Tools

MS Word

MS Excel

MS PowerPoint

Microsoft Office

Job description

Administrative Front Desk Specialist

Job Type: Full-time
Salary: RMB 10,000–12,000 per month
Location: Pasay City, Philippines

About the Role

We are looking for a professional, organized, and service-oriented Administrative Front Desk Specialist to manage our reception area and provide administrative support to the company.

The ideal candidate has excellent communication skills, a professional appearance, and is comfortable communicating in Chinese, Filipino, and English.

Key Responsibilities

• Manage the company’s front desk and welcome visitors in a professional and courteous manner.

• Answer, screen, and transfer phone calls; take messages and ensure timely follow-up.

• Respond to and coordinate inquiries received and other communication channels.

• Maintain the cleanliness, organization, and professional appearance of the reception and common areas.

• Handle incoming documents, bills, courier deliveries, and visitor registration.

• Assist with meeting arrangements, meeting room bookings, and preparation of meeting materials.

• Manage office supplies and fixed assets, including receiving, organizing, and distributing items.

• Coordinate daily transportation or vehicle arrangements as needed.

• Assist in organizing company events, activities, and training sessions.

• Coordinate with different departments on administrative matters.

• Assist with office safety, facilities, and general workplace maintenance.

• Perform other administrative and ad hoc duties assigned by management.

Qualifications

• Bachelor’s degree in Administration, Hospitality Management, Business Administration, Secretarial Studies, or a related field is preferred.

• 1–2 years of experience in administrative, reception, front desk, or customer service roles.

• Proficient in Chinese, Filipino, and English, both verbal and written.

• Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.

• Strong communication, interpersonal, and coordination skills.

• Professional, presentable, courteous, and service-oriented.

• Highly organized, detail-oriented, and responsible.

• Able to work independently and as part of a team.

• Flexible and capable of handling ad hoc tasks and unexpected situations.

• Willing to learn company procedures and administrative processes.

Preferred Qualifications

• Experience in a hotel, corporate office, or large-scale front desk environment.

• Multilingual communication skills.

• Experience in handling visitors, VIP guests, or corporate reception duties.