Administrative Assistant | WFH | Night Shift | Up to PHP35K

Emapta; Metro Manila; Remote; PHP 335,000 - 391,000; Full time

Benefits offered by this job

Night differential pay

Permanent WFH

HMO with dependents

Salary advance program

Upskilling via Emapta Academy

Gym access

Job summary

Oceans Real Estate LLC in the Philippines seeks an Administrative Assistant to support tenants, guests, and investors while property operations run smoothly. This role offers permanent work from home and exposure to international real estate operations.

You will handle rental applications, inquiries, and coordination for long- and short-term rental activities using AppFolio and Hostaway, plus CRM tasks and data entry. Strong English communication and organization are essential.

Qualifications

• 2+ years as Virtual Assistant or Administrative Assistant for a US-based business, preferably real estate.
• Excellent written and verbal English communication, able to speak with tenants, guests and vendors.
• Strong organizational and time management skills with multi-tasking abilities.
• Proficiency in Google Workspace, Microsoft 365, Excel, and Canva.
• Experience with AppFolio, Hostaway, or similar PMS is preferred.
• Adaptable and able to work with minimal supervision.

Responsibilities

• Respond to tenant and prospect inquiries by email and phone; schedule showings with the on-island team.
• Prepare rental applications, run screening reports, and draft lease documents using templates.
• Track rent collections, send late notices, and flag delinquencies.
• Log maintenance requests; dispatch vendors; follow up until completion; inform owners.
• Coordinate move-ins/move-outs, inspections, and lease renewals.
• Maintain owner/tenant records and assist with monthly owner statements.
• Handle routine correspondence with AOAs/HOAs and vendors.
• Manage guest communications for Short-Term Rentals; coordinate bookings across channels.
• Schedule cleaners, arrange maintenance, and restock supplies.
• Prepare monthly revenue and invoicing reports.
• Maintain CRM and update database; create flyers using Canva.

Skills

Experience in VA/Administrative role

Excellent English communication

Organizational/time management

Proficiency Google Workspace

Microsoft 365 proficiency

Microsoft Excel

Canva

PMS: AppFolio/Hostaway

Independent worker

Tools

Google Workspace

Microsoft 365

Microsoft Excel

Canva

AppFolio

Hostaway

Job description

Real Estate Careers Connecting Property Operations and Client Success

Great property experiences begin with someone who makes every detail count. Put your organizational strengths to work as an Administrative Assistant, helping tenants, guests, and investors receive timely support while property operations run smoothly. With Oceans Real Estate and Emapta, gain international industry exposure, permanent work from home, and a long-term global career designed to support ambitious top 1% talent.

Snapshot

• Employment Type: Full-time
• Work Setup: Permanent Work From Home
• Shift: Night Shift, Weekends Off
• Salary: PHP 30,000-PHP 35,000

Benefits

• Competitive Salary Package
• Night differential pay to maximize your earnings
• Fixed weekends off
• Permanent WFH arrangement
• HMO coverage with free dependent upon regularization
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• At least 2 years of experience as a Virtual Assistant or Administrative Assistant for a U.S.-based business, preferably in real estate or property management
• Excellent written and verbal English communication skills, with confidence speaking to tenants, guests, and vendors by phone
• Strong organizational and time management skills, with the ability to manage multiple tasks and follow through without reminders
• Proficiency in Google Workspace, Microsoft 365, Microsoft Excel, and Canva
• Experience with AppFolio, Hostaway, or a similar property management system (PMS) preferred
• Adaptability and flexibility in responding to changing priorities
• Ability to work independently with minimal supervision

Responsibilities

Long-Term Rental Management Support (AppFolio)

• Respond to tenant and prospect inquiries by email and phone, and schedule showings with the on-island team.
• Prepare rental applications for review, run screening reports, and draft lease documents using templates.
• Track rent collections, send late notices, and flag delinquencies.
• Log maintenance requests, dispatch vendors, follow up through completion, and keep owners informed.
• Coordinate move-ins, move-outs, inspections, and lease renewals.
• Maintain owner and tenant records, and assist with preparing monthly owner statements.
• Handle routine correspondence with Associations of Apartment Owners (AOAOs), homeowners associations (HOAs), and vendors.

Short-Term Rental Operations (Hostaway)

• Manage guest communications, including pre-arrival messages, check-in instructions, in-stay concerns, checkout details, and review requests.
• Manage reservations, calendar blocks, and channel synchronization across Airbnb, VRBO, and direct booking channels.
• Schedule cleaners around guest turnovers, and confirm completion and receipt of photo reports.
• Arrange maintenance and coordinate supply and inventory restocking with local vendors.
• Monitor reviews, draft responses, and document damage claims.
• Assist with preparing monthly revenue and invoicing reports.

Sales Support

• Maintain the CRM and contact database, and log lead follow-ups.
• Prepare listing materials by gathering property data and photos, and creating flyers and social media posts using Canva.
• Assemble comparative market analysis (CMA) and market data packets for client meetings.
• Coordinate transactions by tracking escrow timelines, collecting signatures and documents, and communicating with escrow teams, lenders, and cooperating agents.
• Schedule showings, open houses, and client appointments, and manage the broker's calendar.
• Support marketing for Japanese clients through translation-ready drafts and bilingual materials, where language skills permit.

About the Client

Our client, Oceans Real Estate LLC, has established a real estate track record, developing eight rental communities representing 320 homes built or underway. By combining development, brokerage, and property management, the firm brings investment expertise to every stage of property ownership. Its commitment to investing its own capital alongside clients reflects confidence, accountability, and shared ambition. Through bilingual service, transparent reporting, and market insight, our client helps investors pursue opportunities with clarity while creating quality housing and supporting portfolio growth.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.