ADMINISTRATIVE ASSISTANT

Beyond The Karman Line; Santo Niño 1st; Hybrid; PHP 201,000 - 379,000; Full time

Job summary

TheLaunchPad seeks an organised administrative assistant to support daily operations, including student management, scheduling, bookings, payments, communications, and general office administration. This hands-on role is suited for someone reliable, detail-oriented, and comfortable in a creative environment.

You will manage calendars, respond to inquiries, coordinate lesson timings, and assist with studio operations while working closely with teachers, students, and creators.

Qualifications

• Organised, detail-oriented and reliable with strong communication.
• Experience with Google Workspace and calendar management.
• Ability to handle multiple tasks and meet deadlines in a creative setting.

Responsibilities

• Manage student registrations and enrolments.
• Maintain accurate student records and schedules.
• Coordinate lesson timings between students and teachers.
• Handle student enquiries and follow up on trials and prospects.
• Manage bookings and room availability.
• Keep calendars and booking systems up to date.
• Process payments, issue invoices and reminders.
• Respond to enquiries via WhatsApp, email, and social channels.

Skills

Organised

Detail-oriented

Communicative

Multi-tasking

Proactive

Google Workspace

Calendars

Messaging platforms

Tools

Google Workspace

Spreadsheets

Calendars

Messaging platforms

Job description

About the role

You will support the daily administrative operations of TheLaunchPad, including student management, scheduling, bookings, payments, communications, and general office administration. This is a hands-on role suited for someone who is organised, communicative, and comfortable working in a creative environment.

Key responsibilities

• Manage student registrations and enrolments
• Maintain accurate student records and schedules
• Coordinate lesson timings between students and teachers
• Handle student enquiries and follow up on trial lessons and potential students
• Manage studio and lesson bookings and coordinate room availability
• Keep calendars and booking systems up to date
• Coordinate changes, cancellations, and make-up lessons
• Track lesson fees, deposits, and outstanding payments
• Issue invoices or payment reminders where required
• Respond to enquiries through WhatsApp, email, social media, and other channels

About you

• Organised and detail-oriented
• Responsible and reliable
• Comfortable communicating with people of different ages
• Able to manage multiple tasks and deadlines
• Proactive and willing to take initiative
• Comfortable with Google Workspace, spreadsheets, calendars, and messaging platforms
• Interested in music, education, or the creative industry
• Previous administrative, customer service, education, or music industry experience is a plus, but not essential

About us

BTKL TheLaunchPad is a music education and creative studio providing lessons, production facilities, and creative opportunities for musicians and creators.

Benefits

• Work in a creative music and education environment
• Gain experience across music education, studio operations, and creative projects
• Work closely with musicians, teachers, and young creatives
• Opportunity to grow with TheLaunchPad as it expands