Corporate Services Administrator (Contractual)

Satellite Office; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Satellite Office is seeking a Corporate Services Administrator to support administrative, operational and communication tasks across the company. You will ensure timely, inclusive support for internal teams, members and external stakeholders.

In this role you will manage central inboxes, coordinate rostering, assist with diary management for senior leaders, and maintain data integrity across CRM, CMS and project systems.

Qualifications

• Minimum 2 years’ experience in admin, communications or member support.
• Excellent organisation and attention to detail.
• Strong written and verbal communication.
• Experience with CRM, CMS and project management tools.
• Proactive, flexible and comfortable working remotely.
• Governance or payroll experience desirable.
• Knowledge of disability, education or arts sectors advantageous.

Responsibilities

• Manage central inboxes and phone lines.
• Provide administrative support across all departments.
• Support travel bookings, stationery and merchandise.
• Assist CEO, COO and CFO with diary and meeting management.
• Maintain data integrity across CRM, CMS and project systems.
• Assist with system migrations.
• Support payroll and rostering data entry.
• Ensure correct data entry and linking.
• Follow all paperwork and process requirements.
• Act as first point of contact for candidates, participants and weekend staff.
• Support onboarding, applications and communications.
• Coordinate drop‑in sessions, workshops and online events.
• Ensure accessible and inclusive communication.
• Process NDIS quotes and progress reporting.
• Manage rostering systems efficiently.
• Maintain attendance rolls, absentee forms, support worker rosters and WhatsApp groups.
• Identify engagement issues and elevate.
• Complete payroll and timesheet reconciliation.
• Support onboarding of new staff.
• Liaise with managers for system access.
• Create accessible templates.
• Distribute timely updates.
• Ensure consistent brand tone.
• Participate in staff meetings.
• Maintain confidentiality.
• Support other team members as required.

Skills

Administrative experience

Communication skills

Attention to detail

Remote work

Problem-solving

Education

Certificate/Diploma in Business Administration

Tools

CRM

CMS

Asana

Google Workspace

Microsoft Office

Job description

Role Purpose

The Corporate Services Administrator plays a pivotal role in supporting administrative, operational and communication functions across the company. This role ensures high‑quality, inclusive and timely support for internal teams, members and external stakeholders.

Rostering / Delivery Focus

• Provide high‑quality administration and customer support for Programs
• Core responsibilities: rostering support, scheduling, participant communication, incident triaging, phone/email enquiries
• Additional responsibilities: issuing quotes, booking travel, CRM management
• Must follow seamless processes and provide clear handover to the other administrator

Key Responsibilities

Organisational Administration

• Manage central inboxes and phone lines
• Provide administrative support across all departments
• Support travel bookings, stationery and merchandise
• Assist CEO, COO and CFO with diary and meeting management

Data, Systems & Reporting

• Maintain data integrity across CRM, CMS and project systems
• Assist with system migrations
• Support payroll and rostering data entry
• Ensure correct data entry and linking
• Follow all paperwork and process requirements

Candidate, Participant & Community Support

• Act as first point of contact for candidates, participants and weekend staff
• Support onboarding, applications and communications
• Coordinate drop‑in sessions, workshops and online events
• Ensure accessible and inclusive communication
• Process NDIS quotes and progress reporting

Rostering & Program Logistics

• Manage rostering systems efficiently
• Maintain attendance rolls, absentee forms, support worker rosters and WhatsApp groups
• Identify engagement issues and elevate
• Complete payroll and timesheet reconciliation

Technology & Equipment Management

• Support onboarding of new staff
• Liaise with managers for system access

Communications & Engagement

• Create accessible templates
• Distribute timely updates*>
• Ensure consistent brand tone

General

• Participate in staff meetings
• Maintain confidentiality
• Support other team members as required

Skills, Knowledge & Attributes

• Minimum 2 years’ experience in admin, communications or member support
• Excellent organisation and attention to detail
• Strong written and verbal communication
• Problem‑solving and risk management skills
• Experience with CRM, CMS and project management tools
• Proactive, flexible and comfortable working remotely
• Strong interpersonal skills and inclusive practice
• Governance or payroll experience desirable
• Knowledge of disability, education or arts sectors advantageous

Selection Criteria

• Certificate/Diploma in Business Administration (desirable)
• Proven administrative expertise
• Strong communication skills
• Stakeholder engagement and problem‑solving
• High attention to detail
• Ability to work across time zones
• Proficiency with Google Workspace, Microsoft Office, CRM, Asana
• Strong team collaboration

Person Specification

• Highly organised, detail‑focused, calm under pressure
• Strong sense of responsibility and follow‑through
• Inclusive mindset and commitment to accessibility
• Enjoys fast‑paced, service‑oriented environments
• Self‑starter who works across departments to "get the job done"