Administrative Assistant

The National Teachers College; Manila; On-site; PHP 250,000 - 380,000; Full time

Job summary

A local educational institution in Metro Manila is looking for a school administration administrator to serve as the first point of contact for inquiries and daily operations. This role demands exceptional communication and customer service skills in a dynamic environment. Key responsibilities include managing emails, calling parents regarding academic updates, and contributing to enrollment initiatives. Strong ability to multitask and adapt to a fast-paced work setting is essential.

Qualifications

• Strong communication skills are essential for interacting with parents and staff.
• Customer service experience is required to handle inquiries and concerns.
• Ability to manage multiple tasks efficiently in a busy work environment.

Responsibilities

• Attend to emails, answer questions, and direct concerns to proper personnel.
• Execute mass communication strategies via email and SMS.
• Monitor attendance trackers and call parents of students with excessive absences.
• Call parents to give academic updates for students at risk.
• Schedule parent-teacher conferences (PTCs).
• Follow-up documents.
• Attend to the virtual help desk that is scheduled twice a day for 1 hour.
• Contribute to branch-specific enrollment initiatives.
• Help in calling parents and students for re-enrollment during enrollment season.

Skills

Exceptional communication skills

Customer service skills

Ability to work in a fast-paced environment

Job description

Job Function

Job Function: This position serves as the first point of contact for matters related to the administration of the school including assistance in managing incoming enquiries and other day to day operations. This position will laissez and maintain strong, effective communications with external and internal members, and various organizations. This role requires exceptional communication and customer service skills in a fast-paced and high energy environment.

Duties And Responsibilities

• Attend to emails, answer questions, and direct concerns to proper personnel
• Execute mass communication strategies via email and SMS
• Monitor attendance trackers and call parents of students with excessive absences
• Call parents to give academic updates for students at risk
• Schedule PTCs
• Follow-up documents
• Attend to the virtual help desk that is scheduled twice a day for 1 hour
• Contribute to branch-specific enrollment initiatives
• Help in calling parents and students for re-enrollment during enrollment season