Technical Assistant

Westlake Total Solutions; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

A leading solutions provider in Makati is looking for an administrative assistant to manage office tasks, provide excellent customer service, and maintain organization within the office. The ideal candidate will have strong communication skills and the ability to handle sensitive information. This role involves direct client interaction and support for office procedures.

Responsibilities

• Answer and direct phone calls.
• Maintain contact lists.
• Produce and distribute correspondence memos, letters, faxes and forms.
• Assist the preparation of regularly scheduled reports.
• Develop and maintain filing system.
• Provide information by answering questions and requests.
• Carry out administrative duties such as filing, typing, copying, binding, scanning.
• Maintain computer and manual filing system.
• Handle sensitive information in a confidential manner.
• Coordinate office procedure.
• Reply to email, telephone or face to face enquiries especially to the clients/unit owners.
• Provide excellent customer service.
• Resolve problems.
• Coordinate matters to the in-charge personnel.
• Greet and assist clients to the office.

Job description

• Answer and direct phone calls
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist the preparation of regularly scheduled reports
• Develop and maintain filing system
• Provide information by answering questions and requests
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Maintain computer and manual filing system
• Handle sensitive information in a confidential manner
• Coordinate office procedure
• Reply to email, telephone or face to face enquiries especially to the clients/unit owners
• Provide excellent customer service
• Resolve problems
• Coordinate matters to the in-charge personnel
• Greet and assist clients to the office