School Admin Assistant - Communications & Enrollment Support

The National Teachers College; Manila; On-site; PHP 250,000 - 380,000; Full time

Job summary

A local educational institution in Metro Manila is looking for a school administration administrator to serve as the first point of contact for inquiries and daily operations. This role demands exceptional communication and customer service skills in a dynamic environment. Key responsibilities include managing emails, calling parents regarding academic updates, and contributing to enrollment initiatives. Strong ability to multitask and adapt to a fast-paced work setting is essential.

Qualifications

• Strong communication skills are essential for interacting with parents and staff.
• Customer service experience is required to handle inquiries and concerns.
• Ability to manage multiple tasks efficiently in a busy work environment.

Responsibilities

• Attend to emails, answer questions, and direct concerns to proper personnel.
• Execute mass communication strategies via email and SMS.
• Monitor attendance trackers and call parents of students with excessive absences.
• Call parents to give academic updates for students at risk.
• Schedule parent-teacher conferences (PTCs).
• Follow-up documents.
• Attend to the virtual help desk that is scheduled twice a day for 1 hour.
• Contribute to branch-specific enrollment initiatives.
• Help in calling parents and students for re-enrollment during enrollment season.

Skills

Exceptional communication skills

Customer service skills

Ability to work in a fast-paced environment

Job description

A local educational institution in Metro Manila is looking for a school administration administrator to serve as the first point of contact for inquiries and daily operations. This role demands exceptional communication and customer service skills in a dynamic environment. Key responsibilities include managing emails, calling parents regarding academic updates, and contributing to enrollment initiatives. Strong ability to multitask and adapt to a fast-paced work setting is essential.