Administrative Assistant

National Teachers College; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local educational institution is seeking a dedicated administrator to manage day-to-day operations and assist with communications. The role involves handling inquiries, executing mass communication strategies, and monitoring student attendance. Ideal candidates should possess a Bachelor's degree and 1-3 years of relevant experience in an educational setting. Strong communication and customer service skills are essential for success in this fast-paced and energetic environment.

Qualifications

• Bachelor's degree required.
• 1-3 years of experience in a similar role.
• Exceptional communication and customer service skills.

Responsibilities

• Manage incoming enquiries and day-to-day operations.
• Execute mass communication strategies via email and SMS.
• Monitor attendance and contact parents about absences.
• Provide academic updates for students at risk.
• Attend to the virtual help desk scheduled twice a day.

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Job Function:

This position serves as the first point of contact for matters related to the administration of the school including assistance in managing incoming enquiries and other day to day operations. This position will laissez and maintain strong, effective communications with external and internal members, and various organizations. This role requires exceptional communication and customer service skills in a fast-paced and high energy environment.

Duties and Responsibilities

• Attend to emails, answer questions, and direct concerns to proper personnel
• Execute mass communication strategies via email and SMS
• Monitor attendance trackers and call parents of students with excessive absences
• Call parents to give academic updates for students at risk
• Attend to the virtual help desk that is scheduled twice a day for 1 hour
• Contribute to branch-specific enrollment initiatives
• Help in calling parents and students for re-enrollment during enrollment season

Working Location

On-site - Manila