Administrative Assistant

China Bank Group; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Chinabank in Cebu City seeks an Administrative Assistant to support officers and the Institutional Banking Segment with day-to-day administrative tasks. You will help manage documents, schedules, correspondence, and meetings while maintaining organized records and enabling efficient operations.

The role emphasizes attention to detail, confidentiality, and strong communication with internal teams and external partners in a fast-paced banking environment.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Management, Banking and Finance or related field.

Responsibilities

• Provide administrative and clerical support to officers and team members within the Institutional Banking Segment.

Skills

Organizational skills

Time-management

Attention to detail

Written and verbal communication

Interpersonal coordination

Education

Bachelor's degree in Business Administration/Office Administration/Management/Banking and Finance

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Teams

Job description

Cebu Business Center, Hippodromo, City Of Cebu, Cebu, Region 7 ( Central Visayas ), Philippines

0 - 1 Years

Permanent

Job Description

About the Role

As an Administrative Assistant under Chinabank's Institutional Banking Segment, you will provide essential administrative, documentation, and coordination support to help keep the team’s day-to-day operations organized and efficient. You will work closely with officers and team members in managing documents, schedules, correspondence, meetings, records, and other administrative requirements. This role is ideal for someone who is highly organized, detail-oriented, dependable, and comfortable working in a fast-paced banking environment.

What You Will Be Doing

• Provide administrative and clerical support to officers and team members within the Institutional Banking Segment.
• Prepare, receive, record, route, and monitor correspondence, memoranda, reports, forms, and other documents.
• Manage schedules, appointments, meetings, and related administrative arrangements.
• Maintain organized and up-to-date physical and electronic files for easy retrieval and reference.
• Monitor pending documents, approvals, requests, and other administrative deliverables and coordinate necessary follow-ups.
• Assist in preparing reports, presentations, correspondence, meeting materials, and other business documents.
• Coordinate with different Bank units and external parties regarding documents, inquiries, schedules, and administrative requirements.
• Handle incoming calls, emails, and requests and ensure they are properly directed for appropriate action.
• Support office-related requirements, including supplies, equipment, billing documents, reimbursements, and other administrative needs.
• Provide administrative support for meetings, special projects, activities, and other initiatives of the Institutional Banking Segment.

What Success Looks Like

• Administrative requirements are completed accurately, completely, and on time.
• Documents and records are organized, properly maintained, and readily retrievable when needed.
• Requests, approvals, and correspondence are properly monitored and followed through within the required turnaround time.
• Meetings, schedules, and administrative activities are coordinated smoothly and efficiently.
• Confidential client, account, and Bank information is handled with appropriate care and discretion.
• Officers and team members receive responsive and dependable administrative support.
• Effective working relationships are maintained with internal and external stakeholders.

These measures are consistent with Chinabank's existing administrative-support indicators emphasizing accuracy, timeliness, turnaround time, process efficiency, coordination, and service delivery.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Management, Banking and Finance, or another related business course.
• Preferably with experience in administrative, clerical, secretarial, or office support functions.
• Experience in a bank, financial institution, or corporate environment is an advantage.
• Fresh graduates with strong organizational, communication, and administrative capabilities may also be considered.
• Proficient in Microsoft Office and Microsoft 365 applications.

Skills We Value

• Strong organizational and time-management skills
• Keen attention to detail and accuracy
• Good written and verbal communication skills
• Strong interpersonal and coordination skills
• Ability to manage multiple priorities and meet deadlines
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Ability to handle confidential and sensitive information with discretion
• Professionalism, dependability, and a service-oriented mindset
• Ability to work independently and collaboratively with different teams

What You Can Expect Here

At Chinabank, you will have the opportunity to develop your professional capabilities while gaining exposure to the dynamic environment of institutional banking. Working alongside experienced banking professionals, you will strengthen your administrative, coordination, and stakeholder-management skills while contributing to the efficient operations of the Institutional Banking Segment.