admin staff

Techcare Electronics Service Center; Quezon City; On-site; PHP 268,000 - 469,000; Full time

Job summary

Techcare Electronics Service Center in Novaliches, Quezon City is seeking an organized Admin Staff to support day-to-day operations and assist service teams.

You will handle filing, scheduling, invoicing, customer inquiries, and data entry, contributing to a professional office environment and reliable client service.

Qualifications

• Experience in administrative roles, preferably in a service-based or technical environment.
• Excellent organizational and time management; ability to prioritize multiple tasks.
• Strong written and verbal communication in English; Filipino preferred.
• Proficient in Microsoft Office (Excel, Word) and Google Sheets; scheduling experience.
• Detail-oriented with data, records, and financial documentation handling.
• Able to work independently and collaboratively in a team.
• Basic understanding of air conditioning and refrigeration terminology is advantageous.

Responsibilities

• Maintain accurate filing systems for client records and documents.
• Schedule and coordinate service appointments for technicians.
• Handle incoming/outgoing correspondence (emails, calls, documentation).
• Prepare quotations, invoices, and financial documents with accuracy.
• Maintain inventory records and stock levels for parts.
• Assist customers with enquiries and provide admin support.
• Coordinate with service technicians for smooth scheduling and satisfaction.
• Support management with data entry and report preparation.
• Ensure compliance with company policies in all admin tasks.
• Contribute to a professional, welcoming office environment.

Skills

Administrative experience

Organizational skills

Communication (English/Filipino)

Microsoft Office (Excel/Word)

Data entry / records

Independent + team player

Education

High school diploma or equivalent

Vocational training / certifications desirable

Tools

Microsoft Excel

Google Sheets

Scheduling tools

Job description

About us

Techcare Electronics Service Center is a leading provider of air conditioning, washing machine, TV and refrigeration services, dedicated to delivering reliable solutions and exceptional customer service to residential and commercial clients. Our team is passionate about maintaining the highest standards of professionalism and quality in every project we undertake.

About the role

We are seeking a dedicated and organized Admin Staff to join our growing team at Techcare Electronics Service Center in Novaliches, Quezon City. This is a full-time position that plays a vital role in supporting the smooth operation of our business. You will be responsible for managing administrative functions that enable our technical teams and management to focus on delivering exceptional service to our clients. This position is crucial to ensuring efficient day-to-day operations and maintaining the professional standards our organization is known for.

Key responsibilities

• Managing and maintaining accurate filing systems, both digital and physical, for client records, service reports, and company documents
• Scheduling and coordinating service appointments, ensuring technicians are efficiently allocated to customer calls
• Handling incoming and outgoing correspondence, including emails, phone calls, and documentation
• Preparing quotations, invoices, and other financial documentation with accuracy and attention to detail
• Maintaining inventory records and tracking stock levels for parts and materials
• Assisting with customer enquiries and providing general administrative support to resolve their needs
• Coordinating with service technicians to ensure smooth job scheduling and customer satisfaction
• Supporting management with data entry, report preparation, and other administrative tasks as required
• Ensuring compliance with company policies and procedures in all administrative functions
• Contributing to a professional and welcoming office environment

What we're looking for

• Proven experience working in an administrative role, preferably in a service-based industry or technical environment
• Excellent organizational and time management skills with the ability to prioritize multiple tasks effectively
• Strong written and verbal communication skills in English and preferably Filipino
• Proficiency in Microsoft Office applications, particularly Excel, Word and Google sheet, and experience with scheduling.
• Attention to detail and accuracy when handling data, records, and financial documentation
• Ability to work independently while being a collaborative team member
• Flexibility and willingness to adapt to changing business needs
• Basic understanding of air conditioning and refrigeration terminology would be advantageous
• A high school diploma or equivalent qualification; relevant vocational training or certifications would be desirable