admin staff

Techcare Electronics Service Center; Balagtas; On-site; PHP 167,000 - 279,000; Full time

Job summary

Thinq Electronics Service Center in Balagtas, Bulacan is seeking an Admin Staff to support day-to-day operations and help keep our office running efficiently.

You will manage filing, scheduling service appointments, handle emails and calls, and prepare quotes and invoices, while coordinating with technicians and management to ensure timely service delivery. A high school diploma and good command of English are preferred.

Qualifications

• Previous admin role preferred in service or technical environment.
• Strong organizational and multitasking abilities.
• Proficient in English; Filipino language preferred.

Responsibilities

• Maintain digital and physical filing systems for client records and service reports.
• Schedule and coordinate service appointments and allocate technicians efficiently.
• Handle emails, calls, and document communications.
• Prepare quotations, invoices, and other financial documents.
• Maintain inventory records and track stock levels.
• Provide general admin support and respond to customer inquiries.
• Coordinate with technicians to ensure smooth scheduling and customer satisfaction.
• Assist with data entry and reporting for management.
• Ensure compliance with company policies in all admin tasks.
• Contribute to a professional and welcoming office environment.

Skills

Admin experience

Time management

Communication

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Sheets

Scheduling software

Job description

About us

Thinq Electronics Service Center is a leading provider of air conditioning, washing machine, TV and refrigeration services, dedicated to delivering reliable solutions and exceptional customer service to residential and commercial clients. Our team is passionate about maintaining the highest standards of professionalism and quality in every project we undertake.

About the role

We are seeking a dedicated and organized Admin Staff to join our growing team at Thinq Electronics Service Center in Balagtas, Bulacan. This is a full-time position that plays a vital role in supporting the smooth operation of our business. You will be responsible for managing administrative functions that enable our technical teams and management to focus on delivering exceptional service to our clients. This position is crucial to ensuring efficient day-to-day operations and maintaining the professional standards our organization is known for.

Key responsibilities

• Managing and maintaining accurate filing systems, both digital and physical, for client records, service reports, and company documents
• Scheduling and coordinating service appointments, ensuring technicians are efficiently allocated to customer calls
• Handling incoming and outgoing correspondence, including emails, phone calls, and documentation
• Preparing quotations, invoices, and other financial documentation with accuracy and attention to detail
• Maintaining inventory records and tracking stock levels for parts and materials
• Assisting with customer enquiries and providing general administrative support to resolve their needs
• Coordinating with service technicians to ensure smooth job scheduling and customer satisfaction
• Supporting management with data entry, report preparation, and other administrative tasks as required
• Ensuring compliance with company policies and procedures in all administrative functions
• Contributing to a professional and welcoming office environment

What we're looking for

• Proven experience working in an administrative role, preferably in a service-based industry or technical environment
• Excellent organizational and time management skills with the ability to prioritize multiple tasks effectively
• Strong written and verbal communication skills in English and preferably Filipino
• Proficiency in Microsoft Office applications, particularly Excel, Word and Google sheet, and experience with scheduling.
• Attention to detail and accuracy when handling data, records, and financial documentation

• Ability to work independently while being a collaborative team member
• Flexibility and willingness to adapt to changing business needs
• Basic understanding of air conditioning and refrigeration terminology would be advantageous
• A high school diploma or equivalent qualification; relevant vocational training or certifications would be desirable