Admin Specialist

Semirara Mining and Power Corporation; Philippines; On-site; PHP 360,000 - 560,000; Full time

Job summary

Semirara Mining and Power Corporation seeks an Administrative and General Services Specialist to support fleet management, document processing, and front-line internal service via ticketing systems and digital platforms. You will handle vehicle coordination, records, and service requests across sites.

The role requires 2+ years in administrative services or related fields, strong customer service, and proficiency in MS Office.

Qualifications

• Bachelor's degree in any four-year course.
• 2 years of experience in Administrative Services, Customer Service, Shared Services Operations, or General Services (fleet administration preferred).
• Proficient in Microsoft Office and digital platforms; strong communication and organizational skills.

Responsibilities

• Coordinate and manage fleet requests (vehicle and driver) and monitor utilization, mileage, fuel, and maintenance.
• Distribute inter-site documents and parcels; dispatch messenger requests via helpdesk systems.
• Support corporate distribution of giveaways and employee-related items; maintain records management and archiving.

Skills

Customer service orientation

Communication

MS Office

Record management

Planning & organizing

Detail-oriented

Multitasking

Fleet management

Facilities management

Administrative operations

Education

Bachelor's degree

Tools

Ticketing systems

Fleet management software

Document management systems

Job description

About the Role

We are looking for a highly organized and customer-focused Administrative and General Services Specialist to support the delivery of administrative and general services across the organization. This role serves as a key frontliner in addressing internal customer requirements through ticketing systems and digital platforms while ensuring efficient fleet management, document processing, and general services support.

The ideal candidate is proactive, detail-oriented, service-driven, and capable of managing multiple priorities while ensuring compliance with company policies and procedures.

Qualifications

Education

• Bachelor's Degree in any four-year course

Experience

• At least 2 years of experience in:

  • Administrative Services

  • Customer Service

  • Shared Services Operations

  • General Services or Fleet Administration (preferred)

Knowledge and Skills

• Strong customer service orientation

• Excellent communication and interpersonal skills

• Proficient in Microsoft Office applications and digital systems

• Strong planning, organizing, and record management skills

• Analytical and detail-oriented mindset

• Ability to manage multiple tasks and meet deadlines

• Experience in fleet management, facilities management, or administrative operations is an advantage

Certifications (Preferred)

• Basic Occupational Safety and Health (BOSH) Certification

• Customer Service-related training

Key Responsibilities

Fleet Management

• Coordinate and manage vehicle and driver requests

• Monitor vehicle utilization, mileage, fuel consumption, and maintenance schedules

• Conduct regular inspections of company vehicles and ensure timely preventive maintenance

• Process vehicle registrations, renewals, insurance requirements, and fleet card requests

• Maintain accurate fleet records, maintenance history, and reporting

• Coordinate with suppliers, dealers, and service providers for vehicle maintenance and repairs

• Prepare utilization, fuel consumption, and fleet performance reports

• Manage documentation for newly acquired and retired company vehicles

General Services Operations

• Coordinate inter-site document and parcel deliveries

• Monitor and dispatch messenger requests through the company helpdesk system

• Support company-wide distribution of corporate giveaways and employee-related items

• Maintain records management, archiving, and document disposal processes

• Ensure timely and efficient completion of service requests

Customer Service & Administrative Support

• Attend to internal customer requests through ticketing systems and other digital platforms

• Provide prompt and professional service while ensuring adherence to policies and procedures

• Prepare reports, records, and documentation to support operational requirements

• Coordinate with various departments, affiliates, contractors, suppliers, and service providers