Admin & Scheduling Coordinator for Field Operations

VAP; Cebu City; On-site; PHP 246,000 - 402,000; Full time

Benefits offered by this job

HMO w/ Dental Coverage + Dependents

2-week paid Holiday Break

Fixed weekends off (Sat & Sun)

Job summary

VAP is seeking a capable General Admin Support to help coordinate daily operations, schedule electricians, manage bookings, and keep work orders in SimPRO. You will liaise with customers, technicians, builders, and suppliers, monitor progress, and ensure processes are followed.

Strong organisation and communication are essential for success in this role. The position is onsite at our Cebu office (IT Park) with a day shift, weekend-free schedule, and benefits including HMO and holidays.

Qualifications

• Previous experience in general administration, office support, scheduling, or a similar coordination role.
• Strong organisational skills to manage multiple jobs, appointments, and priorities.
• Experience coordinating schedules, bookings, or field service workloads.
• Familiarity with SimPRO or similar job management software.
• Strong written and verbal communication skills.
• Comfortable communicating with customers, technicians, builders, suppliers, and stakeholders.
• Attention to detail maintaining job records, work orders, and documentation.
• Proactive in following up on outstanding information and keeping jobs progressing.
• Ability to follow established systems, processes, and admin procedures.
• Confident in handling incoming calls and customer enquiries.
• Good computer skills and ability to learn new systems quickly.
• Reliable, organised, and comfortable providing general office and management support.
• Amenable to working onsite in Cebu IT Park, Cebu.

Responsibilities

• Schedule electricians and coordinate their daily workloads.
• Book jobs and communicate appointment details clearly with customers.
• Manage job updates, work orders, and documentation within SimPRO.
• Maintain accurate and up-to-date job records.
• Monitor job progress and follow up on outstanding information.
• Liaise with technicians, customers, builders, suppliers, and other stakeholders.
• Answer incoming calls and respond to customer enquiries.
• Ensure established systems and administrative processes are consistently followed.
• Coordinate information between the office, field teams, and customers.
• Provide general office administration and management support as required.
• Assist with other administrative and coordination tasks to keep daily operations running smoothly.

Skills

General administration

Scheduling

Coordination

SimPRO

Communication

Attention to detail

Customer interaction

Tools

SimPRO

Job description

VAP is seeking a capable General Admin Support to help coordinate daily operations, schedule electricians, manage bookings, and keep work orders in SimPRO. You will liaise with customers, technicians, builders, and suppliers, monitor progress, and ensure processes are followed.

Strong organisation and communication are essential for success in this role. The position is onsite at our Cebu office (IT Park) with a day shift, weekend-free schedule, and benefits including HMO and holidays.