Onsite Scheduling & Compliance Admin Specialist

Brainbox; Angeles; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Attractive salary

Incentives

Paid time off

HMO on day 1

Work-life balance

Career growth

Travel opportunities

Easy public transport access

Job summary

Brainbox in Pampanga is seeking an Administrative Assistant who will own the daily and weekly technician job schedule, from bookings to compliance records. This sole-charge role places you as the main contact for customers and technicians, ensuring the office runs smoothly with minimal supervision.

You will manage records in Formitize, use Microsoft Office or Google Workspace, and handle emails and calls for the Director, while maintaining audit-ready documentation and timely reports.

Qualifications

• Ownership of a live schedule or booking calendar.
• Strong written and spoken English with confident phone manner.
• High attention to detail and deadlines.
• Experience with Formitize or similar scheduling tools preferred.
• Ability to work with minimal supervision in a sole-charge role.

Responsibilities

• Manage daily and weekly technician job schedule, bookings and confirmations.
• Sequence jobs to reduce travel time and gaps between appointments.
• Send confirmations, reminders, and reschedule as plans change.
• Maintain accurate records and prepare compliance and service reports.
• Handle email, calls, and correspondence for the Director.

Skills

Scheduling ownership

Customer communication

Attention to detail

Independent worker

Tools

Formitize

Microsoft Office

Google Workspace

Scheduling software

Job description

Brainbox in Pampanga is seeking an Administrative Assistant who will own the daily and weekly technician job schedule, from bookings to compliance records. This sole-charge role places you as the main contact for customers and technicians, ensuring the office runs smoothly with minimal supervision.

You will manage records in Formitize, use Microsoft Office or Google Workspace, and handle emails and calls for the Director, while maintaining audit-ready documentation and timely reports.