OPERATIONS & ADMINISTRATIVE ASSISTANT
Boutique Pilates Studio | New Manila, Quezon City
We are looking for a highly organized, detail-oriented, and proactive Operations & Administrative Assistant to join our growing boutique Pilates studio.
This role provides backend administrative and operational support across our two studio locations in New Manila, Quezon City and Pampanga, working closely with the studio owner and HR team.
Our studios already have dedicated Front of House teams, so this position is not primarily a front-desk or client-facing role. Instead, you will help keep our internal operations organized, ensure administrative tasks are completed accurately and on time, and take ownership of day-to-day tasks that support management and HR.
This is an ideal opportunity for someone who enjoys organization, coordination, problem-solving, and getting things done behind the scenes.
KEY RESPONSIBILITIES
Administrative & Operations Support
- Provide day-to-day administrative support to the studio owner and HR team
- Assist with organizing and maintaining internal documents, records, and files
- Handle data entry and maintain accurate spreadsheets and trackers
- Assist with preparing reports, summaries, and other administrative documents
- Help coordinate internal schedules, meetings, and operational requirements
- Follow up on pending administrative tasks and ensure deadlines are met
- Assist with organizing studio-related documentation across both locations
- Support management with ad hoc administrative and operational tasks
HR & Team Support
- Assist HR with maintaining employee records and documentation
- Help organize onboarding and offboarding requirements
- Assist with tracking attendance, schedules, leave, and other employee records
- Coordinate the collection and organization of HR documents
- Assist with recruitment-related administrative tasks when needed
- Help communicate and follow up on internal HR requirements
- Maintain confidentiality when handling employee and business information
Backend Studio Operations
- Assist with backend administrative tasks for both studio locations
- Maintain and update internal trackers related to classes, packages, memberships, or other studio operations
- Assist with inventory and supply tracking
- Help organize operational data and reports
- Coordinate with the Front of House teams when information or documentation is needed
- Identify outstanding tasks and follow up with the relevant team members
QUALIFICATIONS
- Previous experience in administration, operations, HR support, office administration, or a similar role is preferred
- Highly organized and detail-oriented
- Strong written and verbal communication skills
- Proficient in Google Workspace, Microsoft Office, Excel/Google Sheets
- Comfortable working with spreadsheets, documents, and administrative systems
- Strong follow-through and time-management skills
- Able to prioritize multiple tasks and meet deadlines
- Proactive and comfortable working independently
- Discreet and trustworthy when handling confidential information
- Professional and reliable
- Experience in fitness, wellness, hospitality, or a small business environment is a plus
THE IDEAL CANDIDATE
We are looking for someone who is:
- Extremely organized and detail-oriented
- Proactive and doesn't need to be constantly reminded about tasks
- Good at following through and closing loops
- Comfortable juggling different types of administrative work
- A clear and professional communicator
- Resourceful and willing to learn
- Comfortable working closely with management and HR
- Someone who naturally notices what needs to be done and takes initiative
You don't need to know Pilates — we can teach you about the business. What matters most is your ability to stay organized, manage details, communicate clearly, and take ownership of your work.
WORK ARRANGEMENT
Primary Location: New Manila, Quezon City
Scope: Backend operations and administrative support for both New Manila and Pampanga studios
Work Arrangement: Primarily on-site, with some remote administrative work as required
Employment Type: Full-time
WHAT WE OFFER
- Competitive compensation based on experience
- Training and onboarding
- Opportunity to grow within a growing boutique Pilates business
- Pilates/fitness employee benefits
- Professional and collaborative working environment
- Opportunities to take on greater responsibility as the business grows