Admin Assistant

Fortune Life Insurance Company; Cebu City; On-site; PHP 257,000 - 324,000; Full time

Job summary

Fortune Life Insurance Company is looking for an organized Administrative Assistant to support branch operations in Cebu City. You will handle correspondence, filing, scheduling, and basic reporting to keep the office running smoothly.

The role emphasizes accuracy, discretion with sensitive information, and strong communication with policyholders, agents, and staff. Proficiency in MS Office and familiarity with insurance platforms are preferred for efficient daily tasks.

Qualifications

• Bachelor's degree in Business Administration, Office Management, HR or related field

Responsibilities

• Manage correspondence, filing, and documentation.
• Support branch staff with administrative requirements.
• Arrange schedules, meetings, and training activities.
• Track and request office supplies.
• Submit simple branch activity reports.

Skills

Communication skills

Organizational skills

Documentation management

Customer service

Attention to detail

Education

Bachelor's degree in Business Administration, Office Management, HR or related field

Tools

MS Office

Email systems

Insurance transaction platforms

Job description

DUTIES AND RESPONSIBILITIES:

• Manage correspondence, filing, and documentation

• Support branch staff with administrative requirements.

• Arrange schedules, meetings, and training activities.

• Track and request office supplies.

• Submit simple branch activity reports.

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Office Management, HR or related field

• Strong written and verbal communication skills for handling client inquiries, and coordinating with branch staff.

• Ability to manage documents, schedules, and branch records accurately and efficiently.

• Proficiency in MS Office (Word, Excel, PowerPoint), email systems, and familiarity with insurance transaction platforms.

• Professional demeanor in assisting policyholders, agents, and walk‑in clients.

• Accuracy in preparing reports, processing transactions, and monitoring compliance requirements.

• Trustworthy in handling sensitive client and company information.

• Willingness to take on relief duties during staff absences and adapt to varying branch needs.

• Prior experience in administrative support, clerical work, or customer service background is an advantage.