Accounts Relationship Specialist

Starkson Packaging Inc.; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Starkson Packaging Inc. in the Philippines is seeking a customer relations specialist responsible for managing and strengthening client relationships, ensuring excellent service, supporting account activities, and contributing to account growth and retention.

You will respond promptly to inquiries, coordinate with internal teams for timely delivery, and maintain client records while ensuring compliance with company policies.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• Experience in customer service, account management, or sales is an advantage but not required.
• Strong communication and interpersonal skills.
• Background in Packaging Industry is preferred.
• Detail-oriented with good organizational skills.

Responsibilities

• Manage assigned client accounts and maintain strong customer relationships.
• Respond promptly to client inquiries, concerns, and service requests.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Assist in account documentation, reports, and client records.
• Identify opportunities to improve customer satisfaction and account performance.
• Ensure compliance with company policies and procedures.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Packaging industry background

Education

Bachelor’s degree in Business, Marketing, Finance, or related field

Job description

Job Summary

This position is responsible for managing and strengthening client relationships, ensuring excellent customer service, supporting account activities, and contributing to account growth and retention.

Job Summary

This position is responsible for managing and strengthening client relationships, ensuring excellent customer service, supporting account activities, and contributing to account growth and retention.

Key Responsibilities

• Manage assigned client accounts and maintain strong customer relationships.
• Respond promptly to client inquiries, concerns, and service requests.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Assist in account documentation, reports, and client records.
• Identify opportunities to improve customer satisfaction and account performance.
• Ensure compliance with company policies and procedures.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• Experience in customer service, account management, or sales is an advantage but not required.
• Strong communication and interpersonal skills.
• Background in Packaging Industry is preferred.
• Detail-oriented with good organizational skills.