Accounts Relationship Specialist

Starkson Packaging Inc.; Quezon City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A packaging company based in Metro Manila is seeking a dedicated individual to manage client relationships and ensure exceptional customer service. The ideal candidate will coordinate account activities and identify opportunities for growth and retention. A Bachelor’s degree in a relevant field is required, along with strong communication and detail-oriented organizational skills. This role provides an exciting opportunity to contribute positively to client satisfaction and overall account performance.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Experience in customer service or account management is a plus.
• Strong communication and organizational skills are necessary.

Responsibilities

• Manage assigned client accounts and maintain strong customer relationships.
• Respond promptly to client inquiries and service requests.
• Coordinate with internal teams for service delivery.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Organizational skills

Education

Bachelor’s degree in Business, Marketing, Finance, or related field

Job description

Job Summary

This position is responsible for managing and strengthening client relationships, ensuring excellent customer service, supporting account activities, and contributing to account growth and retention.

Key Responsibilities

• Manage assigned client accounts and maintain strong customer relationships.
• Respond promptly to client inquiries, concerns, and service requests.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Assist in account documentation, reports, and client records.
• Identify opportunities to improve customer satisfaction and account performance.
• Ensure compliance with company policies and procedures.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• Experience in customer service, account management, or sales is an advantage but not required.
• Strong communication and interpersonal skills.
• Background in Packaging Industry is preferred.
• Detail-oriented with good organizational skills.