Accounts Receivable Specialist

MicroSourcing; Philippines; On-site; PHP 502,200 - 725,400; Full time

Benefits offered by this job

Above-market compensation

Healthcare coverage on day one (plus+

Paid time off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing in Global One, Eastwood, Quezon City, Metro Manila, Philippines, is hiring an Accounts Receivable Specialist to manage the debtors ledger, enhance cash collection, and ensure accurate billing via Workday. This hybrid role with a night shift requires strong organization, communication, and teamwork to support month-end close and reporting.

The ideal candidate will review Salesforce quotes, maintain customer relationships, monitor credit, and resolve disputes efficiently while

Qualifications

• Excellent organizational skills and attention to detail.
• Strong written and verbal communication.
• Ability to work independently as well as in a team.
• Proven multitasking and time-management abilities.
• Familiarity with Salesforce and Workday is a plus.

Responsibilities

• Manage accounts from the debtors ledger, maximise cash collection.
• Review and approve sales quotes in Salesforce and coordinate with teams to resolve billing issues.
• Ensure accurate billing and invoice generation through Workday.
• Contact customers to discuss AR statements and establish payment dates.
• Investigate disputes and respond efficiently within procedures and guidelines.
• Investigate claims using in-house and customer applications and liaise with relevant departments.
• Analyze, document and resolve queries.
• Apply cash receipts as per remittance advice and issue statements of accounts.
• Send invoices to distributors and negotiate payments for disputed invoices.
• Monitor creditworthiness of existing customers and create manual invoices/credit notes.
• Process WHT certificates and manage WHT accruals at month end.
• Support AR period-end close and month-end reporting.

Skills

Organizational skills

Communication skills

Independent worker

Team player

Multitasking

Time management

Tools

Salesforce

Workday

Microsoft Excel

Outlook

Word

Job description

Position

Accounts Receivable Specialist

Location

Global One, Eastwood, Quezon City, Quezon City, Metro Manila, Philippines

Work Setup & Shift

Hybrid | Night shift

Benefits

• Above-market compensation
• Healthcare coverage on day one (plus dependents)
• Paid time off with cash conversion
• Group life insurance
• Performance bonuses
• Flexible work arrangements

Key Responsibilities

• Manage accounts from the debtors ledger, reduce the aging by maximising cash collection.
• Review and approve sales quotes in Salesforce, identify discrepancies, and coordinate with concerned teams to resolve issues before billing.
• Ensure accurate billing and invoice generation through Workday, maintaining compliance with company policies.
• Contact customers to discuss Accounts Receivable statements and to establish payment dates.
• Investigate and handle disputes, offer an efficient and satisfactory reply under consideration of procedures and set guidelines.
• Investigate claims using various in-house and customer applications and contacting relevant departments. Establish if claims are valid and take relevant action.
• Analyse, document and resolve queries.
• Apply cash receipts as per remittance advice provided by customers.
• Issue statements of accounts.
• Send invoices to distributors.
• Negotiate payments for invoices in dispute.
• Monitor the creditworthiness of existing customers.
• Create manual invoices/credit notes.
• Process WHT certificates and manage WHT accrual process at month end.
• Liaise with various departments to assist in resolving problem accounts.
• Report issues to AR Manager in accordance with escalation policy.
• Work to achieve monthly and quarterly targets, both individual and team based.
• Assist with both internal and external audit requests.
• Provide support for AR period end close requirement as required by business.
• Month end reporting and ad-hoc reporting as required.

Required Skills

• Excellent organizational skills, detail oriented, able to meet deadlines accurately.
• Strong communication skills, oral and written, and ability to work well independently as well as a team member.
• Knowledge of Microsoft Excel, Outlook and Word.
• Familiarity with Salesforce and Workday systems is an added advantage.
• Ability to prioritize, reorganize priorities, multi-task and be effective in a fast-paced, dynamic environment.