Accounts Receivable Specialist

PSG Global Solutions, Inc.; Philippines; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary package and perform

Comprehensive HMO Coverage

Early Regularization eligibility

Job summary

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Accounts Receivable Specialist to accelerate account recovery, address payment denials, and maximize revenue through effective reimbursement strategies.

You will examine aging reports, follow up with carriers, prepare corrected claims, and collaborate with billing, coding, and clinical teams to resolve discrepancies, while ensuring timely filing and regulatory compliance.

Qualifications

• At least 2 years of experience in healthcare accounts receivable, insurance follow-up, or denial management.
• Hands-on experience with both commercial and governmental payers.
• Knowledge of corrected claims, appeals, payer billing requirements, and timely filing limits.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to investigate claim issues, prioritize outstanding accounts, and work toward timely resolution.

Responsibilities

• Examine accounts receivable aging reports and follow up on outstanding insurance claims.
• Prepare and submit corrected claims, ensuring accuracy and compliance with payer requirements and timely filing deadlines.
• Contact insurance carriers to check claim status, investigate payment delays, and address underpayments.
• Resolve denied and rejected claims by researching denial reasons, preparing appeals, and following through on outstanding cases.
• Gather supporting documentation and work with billing, coding, and clinical teams to address claim discrepancies.
• Resolve claims held in pre-submission queues.
• Identify recurring denial patterns and recommend process improvements to minimize future claim rejections.
• Keep accurate records of claim follow-ups, payer communications, and resolution outcomes.
• Adhere to applicable insurance regulations, payer guidelines, and organizational policies.

Skills

Accounts Receivable

Insurance Follow-up

Denial Management

Payer Billing

Attention to Detail

Communication Skills

Job description

Privacy Notice

Privacy Notice We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date. Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

About the Role

We are seeking a detail-oriented and results-driven Accounts Receivable Specialist to accelerate account recovery, address payment denials and rejections, and maximize revenue through effective reimbursement strategies.

Key Responsibilities

• Examine accounts receivable aging reports and follow up on outstanding insurance claims.


• Prepare and submit corrected claims, ensuring accuracy and compliance with payer requirements and timely filing deadlines.


• Contact insurance carriers to check claim status, investigate payment delays, and address underpayments.


• Resolve denied and rejected claims by researching denial reasons, preparing appeals, and following through on outstanding cases.


• Gather supporting documentation and work with billing, coding, and clinical teams to address claim discrepancies.


• Resolve claims held in pre-submission queues.


• Identify recurring denial patterns and recommend process improvements to minimize future claim rejections.


• Keep accurate records of claim follow-ups, payer communications, and resolution outcomes.


• Adhere to applicable insurance regulations, payer guidelines, and organizational policies.

Qualifications

• At least 2 years of experience in healthcare accounts receivable, insurance follow-up, or denial management.


• Hands-on experience working with both commercial and governmental payers.


• Knowledge of corrected claims, appeals, payer billing requirements, and timely filing limits.


• Strong attention to detail and organizational skills.


• Excellent written and verbal communication skills.


• Ability to investigate claim issues, prioritize outstanding accounts, and work toward timely resolution.

What We Offer

• Competitive salary package and performance incentives


• Comprehensive HMO Coverage


• Early Regularization eligibility

About PSG Global Solutions

PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, we have a global footprint and service RPO engagements across the Americas, Europe, and Asia. PSG is headquartered in Marina Del Rey, CA. As part of the Teleperformance family, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants. If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline. We ensure a zero-retaliation policy, and you may also choose to report anonymously. You may report issues such as: Discrimination, unfair or unequal treatment, or bias. Report online: tp.integrityline.com. Philippines toll-free hotline: [phone]